In today's fast-paced retail environment, overcoming disruptions such as tariffs and trade policies requires strategic expertise. Zainab Hussain, an e-commerce strategist specializing in customer engagement and operations management, shares her insights on navigating these challenges with digital
In a world where seamless communication and instantaneous interaction are increasingly paramount, Voice AI technologies are not just transforming how we engage with machines and data but also redefining industry standards. The demand for AI-infused, real-time communication systems continues to
In today's rapidly evolving digital landscape, the role of AI in customer success has become an increasingly relevant topic. To delve deeper into this, we are joined by Zainab Hussain, a seasoned e-commerce strategist with a wealth of experience in customer engagement and operations management. Her
As the digital commerce landscape continually evolves, companies are seeking innovative ways to stay ahead of the curve. Cleverbridge, a key player in the industry, is pioneering new approaches to digital commerce by leveraging advanced technologies and strategic financial support. Recently, the
In an era marked by rapid technological advances, personalized commerce is quickly becoming a focal point within the retail sector. The push for ever-increasing personalization is driven by consumer expectations for tailored experiences that match interests, needs, and shopping behaviors. As brands
What if contact centers could predict customer dissatisfaction before it even occurs? As businesses strive to offer seamless and satisfying interactions, the partnership between CallMiner, a leader in AI-powered conversation analytics, and Microsoft promises to redefine the way contact centers
