The retail sector is on the cusp of a digital revolution, marked by the increasing adoption of AI-powered data collection technologies. As high-street stores seek to stay competitive in an evolving market, they are turning to innovations like 3D LiDAR and eye-tracking to deepen their understanding
In an era characterized by rapidly evolving consumer preferences and heightened competition, supermarkets face the daunting challenge of maintaining shopper loyalty. Traditional loyalty programs, once the cornerstone of customer retention, now require a significant overhaul to meet the demands of
Ocado Retail is rewriting the rules of employee satisfaction with its innovative reward and recognition strategy. To attract new hires and retain its valuable workforce, the company launched the Mint platform in 2023. This strategy, underpinned by an employee-centric approach, seeks to foster a
Accenture, a global professional services company, recently announced its strategic acquisition of Logic, a retail technology services firm. This move aims to enhance Accenture's capabilities in delivering technology-driven transformations for retail clients on a global scale. This acquisition
On July 19, 2024, an unprecedented outage of Microsoft’s Azure cloud service wreaked havoc across various critical sectors, causing notable disruptions in retail, banking, and media both in New Zealand and worldwide. The incident left many businesses scrambling to maintain operations and numerous
The alarming increase in violence and abuse against retail workers has reached a critical point, demanding immediate and decisive action. Recent reports highlight how incidents have surged from nearly 870 cases per day to approximately 1,300. Such statistics underscore the urgent need for new
