A new survey by Vida reveals a significant shift in small and mid-sized businesses (SMBs) adopting AI-powered voice agents. The nationwide survey highlights that businesses incorporating AI voice solutions report enhanced revenue, improved customer engagement, and a stronger market position as
In today's rapidly evolving retail landscape, Amazon remains a dominant force, navigating challenges such as tariffs and fulfillment intricacies while consistently driving growth. Joining us today is Zainab Hussain, an e-commerce strategist experienced in customer engagement and operations
The launch of RUBY, an AI-powered project assistant by 4URSPACE, has marked a revolutionary step in the realm of retail construction and development management. Known for its advanced platform in managing retail spaces, 4URSPACE has introduced RUBY to transform the project management landscape by
Our Retail expert, Zainab Hussain, is an e-commerce strategist with a wealth of experience in customer engagement and operations management. Today, she shares her insights on Lowe’s innovative new AI tool, the Mylow Companion, and reflects on its transformative impact on the retail landscape. Who i
The incorporation of artificial intelligence (AI) in the retail sector has ushered in a transformative era, redefining how consumers interact with brands and raising their expectations for personalized service. As technology evolves, AI has become indispensable in developing hyper-personalized
As the summer of 2025 unfolds, American consumers are navigating significant shifts in their spending habits due to lingering economic uncertainties and the emergence of new technologies like generative AI. With inflation, high interest rates, and geopolitical turbulence reshaping the economic
