In an era where artificial intelligence is transforming every facet of our lives, AI shopping assistants have become a staple for many consumers, promising personalized shopping experiences. However, beneath the surface of convenience and tailored recommendations lies a concern that these AI tools
As we move towards 2024, a remarkable shift is occurring in the realm of artificial intelligence (AI), especially within the retail sector. AI-powered assistants, or agents, are being lauded as the next significant breakthrough in enhancing shopping experiences for both consumers and brands. This
The rise of online shopping in the past decade has drastically reshaped the retail industry, leading to significant store closures and casting doubts over the viability of traditional retail malls and high streets. Increasingly, however, there's a notable shift back towards brick-and-mortar
In today's rapidly evolving retail environment, consumers prioritize convenience over the distinction between online and offline shopping channels. This shift forms the narrative backbone of Salesforce's newly unveiled GenAI-powered point-of-sale (POS) system, showcased at the NRF 2025
Retailers nationwide are ringing in the new year grappling with prevailing concerns about theft and merchandise loss. The National Retail Federation (NRF) recently illuminated this issue in a broad survey of loss prevention and security executives from 164 mid to large-sized retailers. A
The retail industry is undergoing significant transformations, driven by economic shifts, technological advancements, and evolving consumer behaviors. As we approach 2025, understanding the key pay trends and challenges in the retail sector is crucial for businesses aiming to attract and retain top
