Customer Analytics

AR/VR Integration Revolutionizing Retail with Enhanced Experiences
Tech & Innovation AR/VR Integration Revolutionizing Retail with Enhanced Experiences

The retail industry is on the brink of a technological revolution driven by the integration of augmented reality (AR) and virtual reality (VR). These cutting-edge technologies are poised to transform the shopping experience, offering significant benefits for both consumers and retailers. As AR and

November 19, 2024
Harrods Enhances SCO System with Tailored Hardware from BOXTEC
Operations & Management Harrods Enhances SCO System with Tailored Hardware from BOXTEC

Harrods, renowned for its commitment to exceptional customer service, faced a significant challenge with its existing self-checkout (SCO) hardware, which was plagued by technical issues and was rigidly tied to the software supplier’s infrastructure. These limitations prevented Harrods from offering

November 4, 2024
How Will Caltex and Chao Doi Revolutionize Coffee at Service Stations?
Customer Engagement How Will Caltex and Chao Doi Revolutionize Coffee at Service Stations?

Caltex, a globally renowned fuel brand, and Aroma Group's Chao Doi coffee brand have entered into a strategic partnership aimed at transforming the coffee experience at service stations across Thailand. This ambitious collaboration focuses on establishing 200 Chao Doi coffee outlets within

October 10, 2024
Fossil's AI-Powered Strategy Boosts E-commerce with 26% Less Cart Abandonment
Customer Engagement Fossil's AI-Powered Strategy Boosts E-commerce with 26% Less Cart Abandonment

Adopting cutting-edge technology is often the gateway to significant performance improvements, and Fossil Group’s Canadian subsidiary is a testament to this transformative approach. By integrating Metrical's AI-powered solution, Fossil has successfully enhanced their e-commerce performance, r

September 6, 2024
How Will AI Transform Briscoe Group's Retail Operations and Outcomes?
Customer Engagement How Will AI Transform Briscoe Group's Retail Operations and Outcomes?

The Briscoe Group, a leading retail conglomerate in New Zealand, has taken a significant step by partnering with Impact Analytics to enhance its forecasting and inventory management capabilities. This collaboration marks a pivotal advancement in the Briscoe Group's strategy, leveraging

August 28, 2024
Briscoe Group Partners with AI for Advanced Retail Inventory Management
Customer Engagement Briscoe Group Partners with AI for Advanced Retail Inventory Management

In an ambitious move to sharpen its operational edge, the Briscoe Group, a major retail player in New Zealand, has formed a partnership with Impact Analytics. This collaboration seeks to leverage the power of artificial intelligence (AI) to overhaul forecasting and inventory management, setting a

August 23, 2024
Loading

Subscribe to our weekly news digest.

Join now and become a part of our fast-growing community.

Invalid Email Address
Thanks for Subscribing!
We'll be sending you our best soon!
Something went wrong, please try again later