We're joined by Zainab Hussain, an e-commerce strategist specializing in customer engagement and operations management. Today, we'll explore how conversational AI is revolutionizing the online shopping experience by cutting through the noise of endless product options and fluctuating prices. We'll
The final click of a customer's purchase is not the end of a transaction but the beginning of a complex and costly journey that is increasingly defining the line between profit and loss for online sellers. In the digital marketplace, where convenience and speed are paramount, the operational
With the rapid evolution of large language models into sophisticated shopping assistants, the quality of product recommendations has become the new battleground for e-commerce. To navigate this shift, we're joined by Zainab Hussain, an e-commerce strategist specializing in customer engagement and
In the complex landscape of modern B2B sales, a critical challenge persists where crucial buyer intent signals become fragmented and lost within a disjointed web of revenue technology, frequently causing promising deals to lose momentum. To combat this pervasive issue, B2B SaaS company Consensus
Vast oceans of customer data, once the exclusive domain of specialized analysts, are now becoming accessible to every employee through simple, conversational language, signaling a seismic shift in how businesses operate and compete. The traditional model, where critical insights remained locked
As an e-commerce strategist, I've seen countless customer experience leaders struggle with a frustrating paradox: they are drowning in data but starving for wisdom. They have dashboards for every channel and tool, yet they can't connect the dots to see the complete picture of their operation. This
