In the rapidly evolving world of retail, staying ahead of shopper expectations and operational challenges is no easy feat. Today, we’re thrilled to sit down with Zainab Hussain, an e-commerce strategist with deep expertise in customer engagement and operations management. With years of experience
Setting the Stage for Retail Media Transformation In an era where digital advertising budgets are projected to surpass traditional media spending, the retail industry faces a pressing challenge: how to effectively connect brands with consumers amidst a fragmented e-commerce landscape. Retail media
Understanding Agentic Commerce in the Ecommerce Landscape The realm of online shopping is undergoing a seismic shift with the advent of agentic commerce, a concept where specialized AI models act autonomously on behalf of shoppers to scout products, offer tailored recommendations, and even complete
As e-commerce continues to redefine the retail landscape, few companies are navigating this transformation with as much innovation as Kroger. Today, we’re thrilled to sit down with Zainab Hussain, an esteemed e-commerce strategist with deep expertise in customer engagement and operations
As we dive into the evolving world of customer experience (CX), I’m thrilled to sit down with Zainab Hussain, a renowned e-commerce strategist with deep expertise in customer engagement and operations management. With years of experience navigating the intersection of technology and customer
In today’s fast-paced business environment, procurement teams face mounting pressure to streamline operations, cut costs, and maintain strict compliance with organizational policies amidst a staggering volume of transactions. With global supply chains becoming increasingly complex, inefficiencies
