In the rapidly evolving retail landscape, managing stress in contact centers has become a critical challenge. Enter Zainab Hussain, an e-commerce strategist with vast expertise in customer engagement and operations management, who sheds light on how conversational AI is reshaping the future of
Klaviyo has been acknowledged as a leading marketing tool by Expert Consumers, highlighted for its seamless integration of marketing automation with data-driven personalization and omnichannel engagement. The platform supports over 167,000 brands globally, underscoring its significant impact in the
A new survey by Vida reveals a significant shift in small and mid-sized businesses (SMBs) adopting AI-powered voice agents. The nationwide survey highlights that businesses incorporating AI voice solutions report enhanced revenue, improved customer engagement, and a stronger market position as
In today's rapidly evolving retail landscape, Amazon remains a dominant force, navigating challenges such as tariffs and fulfillment intricacies while consistently driving growth. Joining us today is Zainab Hussain, an e-commerce strategist experienced in customer engagement and operations
The launch of RUBY, an AI-powered project assistant by 4URSPACE, has marked a revolutionary step in the realm of retail construction and development management. Known for its advanced platform in managing retail spaces, 4URSPACE has introduced RUBY to transform the project management landscape by
In today's rapidly evolving digital landscape, maintaining an exceptional customer experience (CX) is pivotal for any business. Artificial Intelligence (AI) has emerged as a game changer, offering unprecedented solutions for improving CX. As more organizations strive to incorporate AI into their
