The restaurant industry is experiencing unprecedented growth, with annual sales reaching a billion-dollar mark in 2024. As this sector expands, new challenges arise, and employee burnout along with the demand for high-quality service are at the forefront. To effectively tackle these issues and
AI chatbots have quickly become central to the conversation about the future of customer service, especially in the e-commerce sector. Retailers are keen on leveraging these advanced technologies to deliver immediate, efficient customer interactions, yet there are still some significant hurdles to
As consumers gradually return to physical shopping post-pandemic, the retail landscape is witnessing a notable transformation. The resurgence in foot traffic to brick-and-mortar stores has prompted retailers to adopt advanced Point-of-Sale (POS) technology to meet escalating consumer expectations
In recent years, the automotive industry has been witnessing a transformative shift with the integration of robotics and automation, a trend that is significantly reshaping the landscape of automobile manufacturing and maintenance. Going back to the roots of industrial automation, we find the
As artificial intelligence continues to revolutionize various sectors, one significant challenge remains: the opacity and complexity of generative AI (GenAI) models. This 'black box' nature of GenAI poses substantial risks and vulnerabilities for companies that rely heavily on these
In a landmark move aimed at steering the wholesale and retail sector towards resilience and competitiveness, the Department of Trade and Industry (DTI), the Philippine Retailers Association (PRA), and the Supply Chain Management Association of the Philippines (SCMAP) have signed a memorandum of
