In the fast-paced world of ecommerce, the issue of returns and claims fraud has become increasingly challenging for retailers. This problem affects not only revenue streams but also complicates operations and customer satisfaction. To address this, Appriss Retail has integrated its fraud prevention
How many enterprises are suffering in silence from the weight of outdated technology? It's a question that resonates deeply in today's digital age where innovation is key to survival. With the relentless march of technological advancements, legacy systems have become oppressive barriers
In a groundbreaking development aimed at enhancing the retail experience for visually impaired shoppers, Britannia Industries, in collaboration with WPP and supported by Google Cloud's AI technology, has debuted Britannia A-Eye to provide a transformative shopping assistant experience.
The customer experience (CX) analytics landscape is experiencing a significant transformation, driven by the rise of artificial intelligence (AI). AI's sophisticated ability to process complex data, generate valuable insights, and enable actionable strategies is revolutionizing how businesses
The phenomenon of online shopping has exploded, leading to an unprecedented increase in the volume of product returns. Industry estimates indicate that retail returns are expected to reach an astounding $1 trillion by the end of this year. While this surge in returns presents operational and
In this conversation, we delve into the challenges faced by retailers in terms of connectivity and how it impacts their operations. Zainab Hussain, an e-commerce strategist, shares her insights on these issues as revealed in Ericsson's latest "Sector in Focus: Connecting Retail
