As we move towards 2024, a remarkable shift is occurring in the realm of artificial intelligence (AI), especially within the retail sector. AI-powered assistants, or agents, are being lauded as the next significant breakthrough in enhancing shopping experiences for both consumers and brands. This
In today's rapidly evolving retail environment, consumers prioritize convenience over the distinction between online and offline shopping channels. This shift forms the narrative backbone of Salesforce's newly unveiled GenAI-powered point-of-sale (POS) system, showcased at the NRF 2025
The retail industry is constantly evolving, and with it, the need for efficient and effective human resources (HR) management. AI-powered chatbots are emerging as a game-changer in this space, offering a range of benefits that can significantly enhance productivity and streamline HR functions. This
Infinite Reality has recently announced its acquisition of Obsess, a platform renowned for creating interactive 3D digital stores and AI-powered virtual experiences, a move aimed at significantly enhancing customer engagement. This acquisition is particularly noteworthy as it follows Infinite
As we move further into 2025, a notable shift is occurring in the retail and consumer spending landscape, creating a scenario where traditional shopping experiences are being redefined. Deloitte's forecast has projected a 3.1% growth in consumer spending in the U.S. this year, provided the
In the rapidly evolving retail landscape, loyalty programs are becoming increasingly sophisticated, driven by advancements in technology and a growing emphasis on sustainability. As we look toward 2025, the integration of AI and eco-conscious practices is set to revolutionize how retailers engage
