AI & ML

As the holiday season approaches, shoppers are increasingly turning to artificial intelligence (AI) technologies to enhance their shopping experience, with recent data highlighting a growing trend in the integration of such technologies in retail. A survey by Perfect Corp revealed that almost 52%

In a significant move to solidify its position in the home improvement retail space, Lowe's has announced an ambitious strategic plan aimed at opening 10 to 15 new stores annually in the U.S. over the coming years, with a focus on fast-growing markets. This expansion initiative is part of

Artificial Intelligence (AI) is transforming the retail sector by enhancing customer experiences, streamlining business operations, and supporting decision-making processes. AI-driven systems analyze data, automate tasks, and facilitate personalized, efficient experiences for both customers and

In the rapidly evolving landscape of retail and ecommerce, fraud detection has become a critical concern. With online payment fraud losses estimated to approach $48 billion annually, the need for advanced technological interventions is more urgent than ever. One innovative technology making waves

The retail industry grapples with significant challenges in mitigating shrinkage, which encompasses losses from theft, fraud, and operational errors. Traditional loss prevention measures, including security personnel, alarms, and cameras, have proven inadequate in addressing the sophisticated and

A recent survey conducted by Kapture CX has spotlighted significant challenges in the online shopping experience, particularly frustration with customer service, primarily due to ineffective chatbots. According to the poll, 43% of respondents identified ineffective chatbot assistance as their