AI & Machine Learning

Spangle AI Raises $15M to Boost Ecommerce Conversions
Tech & Innovation Spangle AI Raises $15M to Boost Ecommerce Conversions

With the ecommerce landscape rapidly evolving, we sat down with Zainab Hussain, an e-commerce strategist and expert in customer engagement, to discuss a groundbreaking shift: agentic infrastructure. We explore how this new AI-native approach, exemplified by Spangle AI's recent $15 million funding

PepsiCo Remakes Its Supply Chain With Digital Twins
Operations & Management PepsiCo Remakes Its Supply Chain With Digital Twins

Today we're joined by Zainab Hussain, an e-commerce strategist and expert in operations management, to discuss a groundbreaking shift in industrial supply chains. PepsiCo is pioneering a new digital-first strategy, collaborating with tech giants to build intelligent, virtual models of its

F&B’s AI Success Masks a Major Supply Chain Risk
Operations & Management F&B’s AI Success Masks a Major Supply Chain Risk

The AI Paradox a Tale of Two Priorities in Food and Beverage The Food & Beverage (F&B) manufacturing sector has unexpectedly seized a leadership position in the industrial AI revolution, rapidly advancing beyond pilot programs to secure tangible returns on investment. This success story in

Pipe17's AI Drives Record 163% Order Growth
E-Commerce Pipe17's AI Drives Record 163% Order Growth

The complex, often fragmented world of post-purchase commerce operations is undergoing a seismic transformation, moving away from cumbersome manual processes toward a future orchestrated by artificial intelligence. This shift is no longer a distant concept but a present-day reality, powerfully

Is Alexa+ the Future of AI-Powered Shopping?
Tech & Innovation Is Alexa+ the Future of AI-Powered Shopping?

Our guest today is Zainab Hussain, an e-commerce strategist with deep expertise in customer engagement and the operational backbone of online retail. She's here to help us dissect one of the biggest moves in the AI-powered commerce space: Amazon's expansion of Alexa+. Throughout our discussion,

Protecting Employees Is the New Customer Service
Customer Engagement Protecting Employees Is the New Customer Service

Today, we're joined by Zainab Hussain, an e-commerce strategist whose work in customer engagement and operations management gives her a unique perspective on one of the most persistent—and outdated—adages in business. We're moving beyond the simple idea that the customer is always right to explore

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