Advancements in artificial intelligence (AI) and automation are reshaping various industries, and the automotive sector is no exception. Keyloop, a prominent automotive software provider, has joined forces with AI Assistant, a specialist in automated data solutions, to offer a cutting-edge product
Talkdesk, a leader in the Contact Center as a Service (CCaaS) industry, has recently introduced its pioneering Autopilot solution, which is a generative AI-driven virtual assistant creatively tailored for the banking and retail sectors. This innovative and advanced tool integrates generative AI
Artificial Intelligence (AI) is transforming many industries, and the retail sector is no exception. In a groundbreaking move, Michael Kors has become the first retailer to deploy Mastercard's AI shopping assistant, The Shopping Muse, developed by Dynamic Yield. This next-generation retail
In today's fast-paced ecommerce environment, AI shopping assistants have become indispensable tools, offering personalized shopping experiences and boosting customer engagement. The importance of personalization has evolved from being a mere feature to becoming the cornerstone of customer
This Black Friday witnessed a monumental shift in shopping dynamics, driven by the transformative potential of AI technology, particularly generative AI chatbots. The online expenditure reached an unprecedented $10.8 billion, marking a notable 10.2% increase compared to 2022. The generative AI
The holiday season is synonymous with bustling shopping activities, both online and offline, leading consumers to seek convenience and personalized experiences to streamline their festive preparations. As retailers look for innovative ways to meet these demands, artificial intelligence (AI)
