In this interview, we have the pleasure of discussing the recent acquisition of Convergence.ai by Salesforce with Zainab Hussain, an esteemed e-commerce strategist known for her expertise in customer engagement and operations management. Through her insightful perspective, we will explore how this
In an era where customer expectations are at an all-time high, the Qualtrics X4 Summit emerges as a beacon for brands striving to redefine their relationships with customers, facilitated by cutting-edge AI technologies. This year's event gathered industry leaders to dissect and explore innovative
In a decisive move to enhance the checkout experience at convenience stores, PAR Retail has acquired GoSkip from Standard AI, marking a pivotal moment in both companies' strategic directions. GoSkip, a leader in self-service checkout technology, has been a staple in various convenience stores,
In an era where consumer engagement is paramount, the proliferation of AI-driven personalized advertising is reshaping how brands connect with audiences. This transformation is rooted in the use of sophisticated algorithms and vast data sets to tailor advertising experiences to individual
Winsupply Inc., the Dayton, Ohio-based distributor, is enhancing its digital and e-commerce strategy as part of its push into technological innovation and regional expansion. Having achieved over $6 billion in revenue last year, marking a 12.5% increase from the previous year, the company is
In an era where artificial intelligence (AI) is rapidly redefining industries, executives from major players like Hershey, Kellanova, Diageo, and Giant Eagle gathered in Chicago for the CGT Analytics Unite event. The meeting aimed to explore AI's transformative potential in the consumer goods and
