Amid growing concern over digital vulnerabilities, the retail industry grapples with increasing complexity in cybersecurity challenges. The recent rise in cyberattacks targeting prominent retailers like Marks & Spencer underscores the urgent need to address an evolving threat landscape. As
In the dynamic world of e-commerce, where personalization and efficiency are essential, Zainab Hussain stands at the forefront as a strategist in customer engagement and operations management. Today, we discuss the revolutionary Sales Ambassador™ by Eyekandy, a digital initiative promising to
In the face of mounting economic uncertainties, modern retailers find themselves grappling with the substantial challenge of preserving cash flow amidst escalating global tariffs and inflationary pressures. These financial hurdles highlight the limitations inherent in traditional shrink management
In the evolving realm of e-commerce, few have delved as deeply into the intricacies of customer engagement and operations management as Zainab Hussain. As an expert in crafting innovative loyalty strategies, Zainab offers a wealth of insights into how businesses can leverage AI to transform their
In the rapidly evolving retail landscape, managing stress in contact centers has become a critical challenge. Enter Zainab Hussain, an e-commerce strategist with vast expertise in customer engagement and operations management, who sheds light on how conversational AI is reshaping the future of
Recent high-profile cyber-attacks targeting the UK's major retailers have cast a glaring spotlight on the escalating importance of cybersecurity in modern business landscapes. These attacks are not random acts of mischief but well-coordinated assaults orchestrated by sophisticated criminal