Retail is undergoing a significant transformation to meet the demands of today's digitally-savvy consumers. The key to future success lies in the integration of artificial intelligence (AI) and a unified data strategy, enabling retailers to offer personalized, efficient, and seamless customer
The strategic collaboration between GoWit and Heureka Group aims to significantly impact the retail media domain in Central and Eastern Europe (CEE). This partnership is set to revolutionize e-commerce experiences, providing substantial advantages to both brands and consumers across the region. By
Technological advancement is often seen as the bedrock upon which modern commerce builds its rapid growth, but what happens when this foundation is composed of outdated technology? A revealing study, the 2025 Digital Commerce Landscape Report, created by Elastic Path with Vanson Bourne, sheds light
Customer service teams are increasingly overwhelmed by high volumes of customer inquiries and energy-intensive tasks, leading to burnout and high turnover rates. Amid these challenges, the adoption of AI-powered workflows emerges as a promising solution to enhance the efficiency and satisfaction of
Our Retail expert, Zainab Hussain, is an e-commerce strategist with experience in customer engagement and operations management. Today, we'll discuss the recent developments in the Philippine e-commerce sector and the measures being taken by the Department of Trade and Industry (DTI) to handle
In the contemporary retail landscape of the Asia-Pacific (APAC) region, the advancement of digital technologies, evolving consumer expectations, and the looming shadow of economic uncertainties are profoundly influencing the industry's direction. Retailers are increasingly turning to
Retail analytics has undergone a significant transformation, moving from intuition-based decisions to data-driven strategies. At the core of this shift are sophisticated retail analytics tools that empower retailers to make precise and insightful decisions, ensuring they remain competitive and
The retail industry is consistently plagued by the issue of theft, leading to considerable financial losses for small to medium-sized enterprises (SMEs). The need for robust security measures is more critical than ever. Fortunately, the advent of Internet of Things (IoT) technology offers promising
The launch event for the newly revamped Portugal Duty Free stores marked a significant milestone in transforming the travel retail experience within the country. Held on March 20 at the prestigious Pátio da Galé in Lisbon, the event brought together key partners, suppliers, and influencers under t
Today, we have Zainab Hussain, an e-commerce strategist with extensive experience in customer engagement and operations management. This interview will delve into the rising trend of bucket lists and how they are influencing shopping habits, happiness, and identity in the modern world. What
