Olivia Paine

Olivia Paine

Customer Experience Advisor
Olivia Paine specializes in retail trends and innovation. She explores emerging trends such as experiential retail, sustainable practices, and digital transformation. Olivia is a creative and forward-thinking writer who inspires her readers to embrace change, experiment with new approaches, and stay ahead of the curve in an increasingly competitive market.
Is Stelo's BigQuery Designation a Game-Changer for Data Streaming?
Tech & Innovation Is Stelo's BigQuery Designation a Game-Changer for Data Streaming?

Introducing Zainab Hussain, an accomplished e-commerce strategist renowned for her expertise in customer engagement and operations management. Today, she sits down with us to unpack the implications and process behind Stelo's recent achievement - the Google Cloud Ready - BigQuery Designation.

Will AI Stop Shoplifting at Home Bargains Self-Checkout?
Tech & Innovation Will AI Stop Shoplifting at Home Bargains Self-Checkout?

Home Bargains, a leading discount retailer in the UK, is introducing an AI-enhanced anti-theft system at self-checkout stations. Developed in collaboration with Storewide Active Intelligence (SAI) and Everseen, the technology uses artificial intelligence in conjunction with CCTV to ensure all items

Can E-Commerce Thrive Amid Air Cargo's Regulatory Challenges?
E-Commerce Can E-Commerce Thrive Amid Air Cargo's Regulatory Challenges?

Zainab Hussain, an e-commerce strategist, is renowned for her insights into customer engagement and operations management. Her expertise makes her uniquely qualified to discuss the intersection of e-commerce and air cargo, particularly about current trends and future forecasts. How significant is

How Are Zillennials Redefining the Future of Retail?
Customer Engagement How Are Zillennials Redefining the Future of Retail?

The influence of zillennials—consumers born between 1991 and 1999—is proving to be a transformative force in the modern retail landscape. Known for their unique values and distinctive habits, this demographic is driving significant changes in how businesses approach brand engagement and tec

How Is AI Revolutionizing Retail for Customers and Employees?
Tech & Innovation How Is AI Revolutionizing Retail for Customers and Employees?

In today's retail landscape, the synergy of people and processes enriched by AI promises transformative experiences for both customers and employees. Zainab Hussain, an expert e-commerce strategist, brings valuable insights into the latest AI-driven innovations in retail. How is AI enhancing

Retailers Must Optimize SKUs to Boost Profits and Customer Loyalty
Customer Engagement Retailers Must Optimize SKUs to Boost Profits and Customer Loyalty

Our Retail expert, Zainab Hussain, is an e-commerce strategist with experience in customer engagement and operations management. With years of expertise in the evolving retail landscape, Zainab provides insightful strategies to drive customer loyalty and enhance profitability. Why do you believe

How Are Tariffs Transforming Your Holiday Electronics Shopping?
E-Commerce How Are Tariffs Transforming Your Holiday Electronics Shopping?

Upcoming U.S. tariffs are set to increase the prices of electronics, including laptops and smartphones, by up to 11%, as analyzed by the Joint Economic Committee and highlighted in the latest Ecommerce Pulse Report by Salsify and the Digital Shelf Institute. This price hike is impacting consumer

Retail Media Revolutionizes Consumer Engagement In and Out of Stores
Operations & Management Retail Media Revolutionizes Consumer Engagement In and Out of Stores

The world of retail is undergoing a dramatic transformation, significantly influenced by the rapid advancement and strategic utilization of retail media. This remarkable shift is not confined to the digital realm alone but spans across the conventional physical store environments, creating a

JD.com Trials Joybuy in London, Offers Same-Day Delivery
E-Commerce JD.com Trials Joybuy in London, Offers Same-Day Delivery

China's e-commerce giant JD.com has embarked on an expansion into the UK market with the trial launch of its self-operated retail platform, Joybuy, in the London area. Initially, Joybuy is catering to a select group of "seed" users while actively recruiting merchants. The platform

Cresta AI Now Available on Google Cloud Marketplace
Tech & Innovation Cresta AI Now Available on Google Cloud Marketplace

Cresta, a prominent AI platform for contact centers, has now become available on the Google Cloud Marketplace. This new development provides organizations with greater flexibility and cloud deployment options using Google Cloud. The initiative aims to simplify the procurement process for

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