The COVID-19 pandemic has already disrupted shopping habits around the world and, with the Delta variant infections now surging, retail and e-Commerce are likely to experience new changes by the end of 2021. However, retailers everywhere did manage to profit during the holiday season of 2020, so
The COVID-19 pandemic has already reshaped the future in retail, with global sales dropping 5.7 percent in 2021 as a result of the crisis. However, total retail sales in the United States increased to $5.58 trillion from $5.4 trillion in 2019, according to Oberlo . US retail sales have been growing
The COVID-19 pandemic has impacted not only daily routines, jobs, and the way we spend our free time, but also multiple industries across the world. From healthcare to IT, businesses in most countries have started to experience the ever-growing need to adapt to the pandemic and its unpredictable
AI is fast taking over several aspects of our lives today, transforming how we interact with our phones, monitor our health, travel to our favorite hangout spots, and even take photos. But what happens when you apply the transformative ability of AI to an industry most impacted by the pandemic:
E-commerce sales account for 14.3% of all retail sales worldwide and the e-commerce share of total global retail sales is expected to hit 23% by 2023. However, thriving in such a growing, competitive industry requires certain knowledge and tools. In this article, we’ll have a look at the e-commerce
For sales teams of all sizes across the globe, having a long sales cycle is nothing new. This issue has been challenging businesses for a while, and companies are constantly looking to optimize their processes to achieve a shorter sales cycle, close faster, and close more. As the length of a sales
The way we shop in the physical world today is not the same as ten years ago. But why have behaviors changed so much and does online user experience (UX) have something to do with these changes? And what does it mean for the future of retail? This article explores how shopping in the physical space
Customer service is often considered the backbone of an ecommerce business, and it’s no surprise. With growing buyer expectations, customer service is crucial now more than ever for a business to remain competitive in the ecommerce marketplace. There were 263 million digital buyers in the United
eCommerce businesses are increasingly popular in the context of a worldwide pandemic that has forever changed the retail landscape. Today, more people are interested in online shopping and the needs and demands of customers have become more complex. That’s why it is important for companies to pay
Approximately 75% of consumers are shopping online at least once a month. The COVID-19 pandemic has furthermore increased the popularity of digital shopping as people were forced to adapt to a new reality. “We saw a tremendous surge in digital for the first three quarters of this year,” said Rob
