Olivia Paine

Olivia Paine

Customer Experience Advisor
Olivia Paine specializes in retail trends and innovation. She explores emerging trends such as experiential retail, sustainable practices, and digital transformation. Olivia is a creative and forward-thinking writer who inspires her readers to embrace change, experiment with new approaches, and stay ahead of the curve in an increasingly competitive market.
Retail Innovation Awards – a selection of 2015’s winner list
Editorial Retail Innovation Awards – a selection of 2015’s winner list

The Retail Innovation Awards are a yearly distinction honoring individual retail executives who prove their change-driving zest via innovation. The competition for 2016 (the third edition so far) is open, and so are the nominations, as you can see on the Retail Innovation conference website, so go

How to fend off PoS malware in 2016
Editorial How to fend off PoS malware in 2016

One of early 2016’s cyber-security incidents consisted in the Hyatt hotel chain disclosure that almost half of its global payment processing systems endpoints have been infested with malware, active for 6 months during 2015. As the Kasperky Lab blog pointed out, the situation is not singular and

2016 retail tech trends – a stimulating challenge
Editorial 2016 retail tech trends – a stimulating challenge

As the year 2016 stretches out ahead of retailers everywhere, it is customary to estimate what important changes it will bring. The upsurge of technology in general, laying down the premises for the Internet of Things is bound to infiltrate even further the retail sector. Many specialists are

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