Olivia Paine

Olivia Paine

Customer Experience Advisor
Olivia Paine specializes in retail trends and innovation. She explores emerging trends such as experiential retail, sustainable practices, and digital transformation. Olivia is a creative and forward-thinking writer who inspires her readers to embrace change, experiment with new approaches, and stay ahead of the curve in an increasingly competitive market.
China's Retail Struggles: Major Cities See Sharp Sales Decline
Tech & Innovation China's Retail Struggles: Major Cities See Sharp Sales Decline

In today's interview, we have the privilege of speaking with Zainab Hussain, an esteemed e-commerce strategist with a strong background in customer engagement and operations management. Our discussion will focus on recent developments in China’s retail sector, particularly the significant d

Tariffs Worry Consumers: Impact on Purchases in US and Canada
Customer Engagement Tariffs Worry Consumers: Impact on Purchases in US and Canada

In a world where consumer behavior is constantly evolving, understanding the impact of economic policies like tariffs becomes crucial. Today's engaging conversation with Zainab Hussain, an e-commerce strategist with a deep understanding of customer engagement and retail operations, uncovers

US Faces Product Shortages Amid China Tariff Strain
Operations & Management US Faces Product Shortages Amid China Tariff Strain

Retail expert Zainab Hussain shares strategic insights from her extensive experience in e-commerce and operations management, highlighting the intricate dance between tariffs, supply chains, and consumer markets. As U.S. retailers navigate complex challenges posed by recent tariff hikes on Chinese

How AI is Transforming Fuel Retail and Preventing Fraud
Tech & Innovation How AI is Transforming Fuel Retail and Preventing Fraud

Artificial intelligence (AI) is rapidly changing various industries, and the fuel retail sector is no exception. Fuel retailers are leveraging AI to enhance operational efficiency, prevent fraud, and improve customer engagement. Picafuel stands out as a pioneer in integrating AI into fuel retail,

Lallemand Embraces Digital Commerce with Commercetools
E-Commerce Lallemand Embraces Digital Commerce with Commercetools

Lallemand, a worldwide leader in industrial biotechnology, has undergone a vital digital transformation, enhancing its commerce capabilities within North America's baking sector through a partnership with commercetools and EPAM. Established in the late 19th century, Lallemand traditionally

Is TikTok Redefining Shopping with QVC Partnership?
E-Commerce Is TikTok Redefining Shopping with QVC Partnership?

In a groundbreaking collaboration that has the potential to reshape the shopping landscape, QVC Group, Inc. has joined forces with TikTok Shop to offer continuous, live shopping streams on the hugely popular social media platform. This strategic alliance merges QVC’s unparalleled expertise in live r

Premion Enhances CTV Platform with Privacy-Focused DSP Integration
Customer Engagement Premion Enhances CTV Platform with Privacy-Focused DSP Integration

Premion, recognized as the premier CTV/OTT advertising solution for regional and local advertisers, has significantly advanced its platform by integrating Octillion and expanding its array of tools. This important enhancement not only fortifies its local CTV offerings but also augments its

Neuron7.ai Adds Chief Sales Officer of Genesys to Board
Customer Engagement Neuron7.ai Adds Chief Sales Officer of Genesys to Board

In the dynamic world of e-commerce and operations management, few can rival the expertise of Zainab Hussain. As an accomplished e-commerce strategist, she has a wealth of experience in customer engagement and operations management, making her insights invaluable for anyone looking to understand the

How Are Connected TVs Shaping Future Entertainment and Shopping?
Tech & Innovation How Are Connected TVs Shaping Future Entertainment and Shopping?

LG Ad Solutions has released “The Big Shift 2025,” analyzing the evolving role and impact of connected TVs (CTVs). The report highlights the transformation of CTVs from passive viewing devices to multifunctional hubs that integrate immersive entertainment, interactive experiences, and retail cap

Kantar Unveils Tariff Toolkit to Help Businesses Navigate Market Disruptions
Tech & Innovation Kantar Unveils Tariff Toolkit to Help Businesses Navigate Market Disruptions

Global trade dynamics have been significantly altered by various tariff implementations, creating complexities for businesses worldwide. Kantar, a leading marketing data and analytics organization, has introduced the Tariff Toolkit to address these challenges. This roundup article consolidates

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