The landscape of customer engagement is ever-evolving, witnessing a transformative shift from simple, transaction-based loyalty systems to sophisticated, digitally-driven programs. These program advancements are shaped by technological progression and an "always-on" consumer mindset,
Persistent Threats to Retail Gift Cards Despite escalating defenses in cybersecurity, major U.S. retail corporations are currently grappling with a relentless wave of cyberattacks orchestrated by a sophisticated group known by the alias STORM-0539—also referred to as Atlas Lion. These c
Generative AI (Gen AI) is revolutionizing retail marketing at an unprecedented pace, heralding a new era of customer interaction and content creation. The Info-Tech Research Group's "Integrated Marketing With Generative AI" stands as testament to the significant advantages retailers
OpenAI's ChatGPT experienced a significant outage that left users across the United States struggling to access the service. On a typical day, hordes of curious minds visit ChatGPT, seeking conversational AI assistance for everything from mundane queries to complex programming questions. But
The loyalty management market is on the threshold of explosive growth, expected to burgeon from $11.4 billion in 2024 to a substantial $25.4 billion by 2029. Driven by the imperatives of customer retention and personalization, the industry is embracing innovative strategies to secure customer
In the labyrinth of today's global commerce, inventory management is the beacon that keeps a supply chain from veering off course. It's not simply a matter of knowing the quantity and location of your inventory; it's about mastering a strategy that shores up the security of your
The retail industry is poised for a dramatic transformation as BIG Digital and DeepAR embark on a strategic partnership, making immersive brand experiences and cutting-edge augmented reality (AR) technologies a reality for consumers. This revolutionary collaboration redefines customer engagement
In the burgeoning world of retail, dynamism is constant and changing tides are inevitable. The industry, renowned for being a competitive field, now stands on the brink of an innovation renaissance thanks to Generative AI. Reshaping the very core of partner management and operations, Generative AI
As we approach 2024, the integration of Artificial Intelligence (AI) into warehouse logistics marks a transformative era for supply chains globally. This advancement is not just a trend but a competitive necessity. With e-commerce and customer expectations on the rise, AI is the game-changer,
Online retail is a rapidly growing industry that offers consumers unparalleled convenience and choice; from fast-fashion global retailers to bespoke boutiques and one-of-a-kind creations, everything can be sourced and bought online. In 2023, global sales reached $5.8 trillion , and this is
