Olivia Paine

Olivia Paine

Customer Experience Advisor
Olivia Paine specializes in retail trends and innovation. She explores emerging trends such as experiential retail, sustainable practices, and digital transformation. Olivia is a creative and forward-thinking writer who inspires her readers to embrace change, experiment with new approaches, and stay ahead of the curve in an increasingly competitive market.
Koddi and ISM Team Up to Revolutionize In-Store Advertising
Tech & Innovation Koddi and ISM Team Up to Revolutionize In-Store Advertising

In the ever-evolving world of advertising, a recent partnership between Koddi, a leader in retail and commerce media technology, and In-Store Marketplace (ISM) has shown significant promise for influencing in-store shopping behaviors. A statistic from eMarketer reveals that more than 80% of

Is AI the Key to Transforming Customer Loyalty Programs?
Customer Engagement Is AI the Key to Transforming Customer Loyalty Programs?

In an age where consumers expect brands to know them like a trusted friend, loyalty programs have had to evolve at breakneck speed to meet these high expectations. With technology continuously redefining consumer-brand interactions, a critical question persists: Can artificial intelligence be the

AI Shopping Surge: 38% of APAC Embrace Tech for Purchases
Tech & Innovation AI Shopping Surge: 38% of APAC Embrace Tech for Purchases

In an era where technology transforms everyday experiences, a notable trend has emerged in the retail landscape of Asia-Pacific (APAC). A surge in artificial intelligence (AI) adoption among consumers is reshaping how they shop. This article delves into the dramatic increase, with 38% of APAC

Samsung and Glance Launch AI-Powered Shopping on Galaxy Lock Screens
Tech & Innovation Samsung and Glance Launch AI-Powered Shopping on Galaxy Lock Screens

In the fast-evolving world of digital retail, Zainab Hussain stands out as a leading e-commerce strategist. With her deep knowledge of customer engagement and operations management, she is perfectly poised to shed light on Glance AI—a tool that’s revolutionizing the way Samsung Galaxy users in the U

How Is Campbell's Tackling Cost and Trade Challenges?
Operations & Management How Is Campbell's Tackling Cost and Trade Challenges?

Faced with a volatile trade landscape, Campbell's Co. is contending with both rising costs and supply chain disruptions arising from various tariff impacts. These challenges are further intensified by retaliatory tariffs from Canada, U.S. Section 232 tariffs, and trade actions influencing its

Conversational AI Platforms – A Review
Tech & Innovation Conversational AI Platforms – A Review

Conversational AI platforms have revolutionized communication technology, offering solutions that have streamlined and enhanced both business and customer experiences. Recent advancements have been marked by sophisticated tools, such as IntelePeer's SmartAnalytics, which promise to unlock new

How Can AI Revolutionize Retail Hiring and CX Strategy?
Customer Engagement How Can AI Revolutionize Retail Hiring and CX Strategy?

In today's fast-paced retail environment, Zainab Hussain stands out as a leading e-commerce strategist focusing on customer engagement and operations management. With her extensive experience, Zainab shares invaluable insights into how artificial intelligence reshapes the retail

How Are Retailers Battling Rising Cyber Threats?
Tech & Innovation How Are Retailers Battling Rising Cyber Threats?

In today's ever-evolving technological landscape, Zainab Hussain is at the forefront of retail cybersecurity. As an e-commerce strategist with a wealth of experience in customer engagement and operations management, Zainab has been instrumental in guiding companies through the complexities of

Revolutionizing Retail: The Optimizely and Commercetools Alliance
Tech & Innovation Revolutionizing Retail: The Optimizely and Commercetools Alliance

Retail technology is undergoing a rapid transformation. Imagine a frustrated marketer struggling with lengthy development cycles, missing out on countless opportunities to engage consumers in today’s dynamic landscape. What if there were a way to alleviate this frustration, granting marketers c

Strapi Unveils AI Tools and Free Cloud Plan at StrapiConf 2025
Tech & Innovation Strapi Unveils AI Tools and Free Cloud Plan at StrapiConf 2025

The dawn of StrapiConf 2025 marks a pivotal chapter for Strapi, the foremost open-source headless Content Management System (CMS) provider, as it conducts its inaugural in-person conference in Paris. Over 350 participants attended, with thousands more joining online, revealing a keen interest in

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