Olivia Paine

Olivia Paine

Customer Experience Advisor
Olivia Paine specializes in retail trends and innovation. She explores emerging trends such as experiential retail, sustainable practices, and digital transformation. Olivia is a creative and forward-thinking writer who inspires her readers to embrace change, experiment with new approaches, and stay ahead of the curve in an increasingly competitive market.
Revolutionizing Philippine Retail: Job Blueprint for National Growth
Tech & Innovation Revolutionizing Philippine Retail: Job Blueprint for National Growth

In a collaborative move set to transform the landscape of the Philippine wholesale and retail trade sector, the Department of Trade and Industry (DTI), the Philippine Retailers Association (PRA), and the Supply Chain Management Association of the Philippines (SCMAP) have unveiled the Job Blueprint.

Retail Innovators Embrace E-Commerce and AI to Stay Competitive
Tech & Innovation Retail Innovators Embrace E-Commerce and AI to Stay Competitive

The findings from a recent survey by BCG (Boston Consulting Group) and the World Retail Congress highlight the emerging investment trends among leading retail innovators, particularly focusing on e-commerce and artificial intelligence (AI). As the retail landscape evolves, retailers face

The New Rules of B2B Retail: Loyalty, Trust, and Smarter KPIs
Editorial The New Rules of B2B Retail: Loyalty, Trust, and Smarter KPIs

Forrester predicted it . The marketing seas in 2024 are rough, and there’s no denying it. B2B buyers aren’t just browsing—they’re picking carefully, pushing marketers in retail to adapt or sink.  Today, the shift to digital-first strategies isn’t just a trend; it’s a necessity.  This shift makes rel

How Have Canadian Cannabis Regulations Changed Over Six Years?
Operations & Management How Have Canadian Cannabis Regulations Changed Over Six Years?

Since Canada legalized cannabis for adult use in 2018, the regulatory landscape has undergone a dramatic transformation, marked by incremental adjustments and ongoing adaptations. Policymakers designed the initial framework with flexibility in mind, anticipating future changes that would address

Ulta Beauty Expands Stores as Stripe Eyes $1B Crypto Startup Acquisition
Customer Engagement Ulta Beauty Expands Stores as Stripe Eyes $1B Crypto Startup Acquisition

In a dynamic landscape marked by rapid technological advancements and evolving consumer expectations, Ulta Beauty and Stripe are making headlines with their ambitious growth strategies. Both companies are charting aggressive expansion plans, revealing underlying trends shaping the retail and

Poundland Rolls Out Perks App Nationwide with Holiday Promotions
Customer Engagement Poundland Rolls Out Perks App Nationwide with Holiday Promotions

Poundland has announced the nationwide rollout of its new rewards app, Poundland Perks, following a successful trial in approximately 100 stores across the Isle of Wight, Northern Ireland, and Scotland. The groundbreaking app, now available on Google Play and Apple App Stores, promises to deliver

Quad Unveils Innovation Center to Transform Retail Marketing Experience
Customer Engagement Quad Unveils Innovation Center to Transform Retail Marketing Experience

Quad's Marketing Experience Innovation Center in West Allis, WI, signifies a major leap forward in the company's shift from traditional printing services to becoming a full-fledged partner for retailers and consumer brand marketers. Spanning an impressive 906,000 square feet, the facility

Why is DHL Supply Chain Closing Plants and Reducing Workforce?
Operations & Management Why is DHL Supply Chain Closing Plants and Reducing Workforce?

The forthcoming closure of a DHL Supply Chain plant in Sturtevant, Wisconsin, which is set for February 28, 2025, is a stark reminder of the continual adjustments that supply chain companies must make to stay aligned with evolving customer needs. This decision, which will impact 32 employees,

How Are Retailers Innovating to Compete with Amazon and Walmart?
Tech & Innovation How Are Retailers Innovating to Compete with Amazon and Walmart?

In an era where technology profoundly disrupts e-commerce, most U.S. retailers are grappling to keep pace with market behemoths like Amazon and Walmart. Retail innovators, however, are distinguishing themselves through several strategic approaches designed to leverage technological advancements and

How Will Save A Lot Rewards Revolutionize Your Grocery Shopping?
Customer Engagement How Will Save A Lot Rewards Revolutionize Your Grocery Shopping?

Shopping for groceries has always been a necessity for households, but Save A Lot is set to change the game with the introduction of its 'Save A Lot Rewards'. This innovative loyalty program, available through a mobile app, promises to enhance the customer experience by offering a range

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