Olivia Paine

Olivia Paine

Customer Experience Advisor
Olivia Paine specializes in retail trends and innovation. She explores emerging trends such as experiential retail, sustainable practices, and digital transformation. Olivia is a creative and forward-thinking writer who inspires her readers to embrace change, experiment with new approaches, and stay ahead of the curve in an increasingly competitive market.
Shifting to Thrifting: The Fight Against Fast Fashion
Editorial Shifting to Thrifting: The Fight Against Fast Fashion

The retail industry is no stranger to striving for sustainability success. As a focal point for consumers, brands, and policymakers alike, there is a keen sense of awareness regarding the environmental and social implications of fast fashion. People are opening their minds to the possibilities of

HYPER and Lumos Transform Retail DOOH with Advanced Audience Insights
Tech & Innovation HYPER and Lumos Transform Retail DOOH with Advanced Audience Insights

In a significant move set to reshape New Zealand's retail digital out-of-home (DOOH) landscape, HYPER, a prominent retail DOOH company, has announced a strategic integration with Lumos Intelligence, an expert in advanced audience analytics. This partnership stands to revolutionize how audience

Hy-Vee Transforms Supply Chain with Manhattan Associates’ Solutions
Operations & Management Hy-Vee Transforms Supply Chain with Manhattan Associates’ Solutions

Hy-Vee, Inc., a prominent employee-owned grocery retailer in the Midwest, has recently enhanced its supply chain execution and inventory management by partnering with Manhattan Associates Inc. This collaboration, which integrates advanced technology solutions, has significantly refined

Asda Pilots Self-Service Solutions to Enhance Customer Experience
Customer Engagement Asda Pilots Self-Service Solutions to Enhance Customer Experience

Asda is taking significant steps to improve the shopping experience for its customers by piloting innovative self-service solutions at its Ashton-under-Lyne store in Greater Manchester. The initiative includes a novel self-service returns drop box, allowing shoppers to scan their receipts and place

Cyberattacks Surge Against US Retail, Tech, and Small Businesses
Tech & Innovation Cyberattacks Surge Against US Retail, Tech, and Small Businesses

In an increasingly connected world, the financial and operational impacts of cyberattacks have escalated, particularly on small to medium-sized businesses in the retail and technology sectors. Over the past two years, retailers have faced a staggering 95 attacks, while technology companies have

AI-Driven Cyber Threats Loom Over Retailers This Holiday Season
Tech & Innovation AI-Driven Cyber Threats Loom Over Retailers This Holiday Season

As the holiday season approaches, retail businesses are gearing up for their annual surge in online and in-store traffic. Unfortunately, this increase in activity also attracts cybercriminals looking to exploit vulnerabilities for their gain. Imperva, a Thales company, recently published its annual

Harrods Enhances SCO System with Tailored Hardware from BOXTEC
Operations & Management Harrods Enhances SCO System with Tailored Hardware from BOXTEC

Harrods, renowned for its commitment to exceptional customer service, faced a significant challenge with its existing self-checkout (SCO) hardware, which was plagued by technical issues and was rigidly tied to the software supplier’s infrastructure. These limitations prevented Harrods from offering

How Can Retailers Fortify Supply Chains for Christmas and Beyond?
Tech & Innovation How Can Retailers Fortify Supply Chains for Christmas and Beyond?

In light of recent global disruptions like the Covid-19 pandemic, the war in Ukraine, and the Red Sea crisis, retailers face mounting challenges in maintaining efficient supply chains. Retailers can significantly mitigate risks associated with these disruptions by planning well in advance, which

Revolve Expands Engagement with Bellemint Game and Holiday Pop-Up
E-Commerce Revolve Expands Engagement with Bellemint Game and Holiday Pop-Up

Revolve Group is making significant strides in enhancing customer engagement through innovative digital and physical initiatives. The launch of the Bellemint mobile fashion game and a holiday-themed pop-up shop at The Grove in Los Angeles are central to these efforts. These initiatives aim to

How Does Citi Retail Services Use Consumer Feedback in Innovation?
Tech & Innovation How Does Citi Retail Services Use Consumer Feedback in Innovation?

Consumer feedback plays a pivotal role in driving innovation at Citi Retail Services, particularly when it comes to developing their Citi Pay product line. Terry O’Neil, the head of connected commerce and strategic growth for Citi Retail Services, shares extensive insights into how the company c

Loading
Latest Articles

Subscribe to our weekly news digest.

Join now and become a part of our fast-growing community.

Invalid Email Address
Thanks for Subscribing!
We'll be sending you our best soon!
Something went wrong, please try again later