The influence of zillennials—consumers born between 1991 and 1999—is proving to be a transformative force in the modern retail landscape. Known for their unique values and distinctive habits, this demographic is driving significant changes in how businesses approach brand engagement and tec
In today's retail landscape, the synergy of people and processes enriched by AI promises transformative experiences for both customers and employees. Zainab Hussain, an expert e-commerce strategist, brings valuable insights into the latest AI-driven innovations in retail. How is AI enhancing
Our Retail expert, Zainab Hussain, is an e-commerce strategist with experience in customer engagement and operations management. With years of expertise in the evolving retail landscape, Zainab provides insightful strategies to drive customer loyalty and enhance profitability. Why do you believe
Upcoming U.S. tariffs are set to increase the prices of electronics, including laptops and smartphones, by up to 11%, as analyzed by the Joint Economic Committee and highlighted in the latest Ecommerce Pulse Report by Salsify and the Digital Shelf Institute. This price hike is impacting consumer
The world of retail is undergoing a dramatic transformation, significantly influenced by the rapid advancement and strategic utilization of retail media. This remarkable shift is not confined to the digital realm alone but spans across the conventional physical store environments, creating a
China's e-commerce giant JD.com has embarked on an expansion into the UK market with the trial launch of its self-operated retail platform, Joybuy, in the London area. Initially, Joybuy is catering to a select group of "seed" users while actively recruiting merchants. The platform
Cresta, a prominent AI platform for contact centers, has now become available on the Google Cloud Marketplace. This new development provides organizations with greater flexibility and cloud deployment options using Google Cloud. The initiative aims to simplify the procurement process for
Mars is enhancing its centralized AI platform, initially launched as a minimum viable product for approximately 200 associates in Q4. The initiative aims to standardize AI tools, processes, and infrastructure to minimize risks and increase efficiency. Kaarthikeyan Subramaniam, Director of Digital
In the ever-evolving landscape of e-commerce, cosmetic labeling and ingredient transparency have become critical issues for beauty retailers. Our guest, Zainab Hussain, an e-commerce strategist with extensive experience in customer engagement and operations management, sheds light on how Skin Match
In today's dynamic B2B landscape, understanding buyer behavior is crucial for driving successful engagements. We have the privilege of speaking with Zainab Hussain, an e-commerce strategist specializing in customer engagement and operations management, who will share insights drawn from the
