Understanding the Retail Landscape in the Age of AI The retail industry stands at a pivotal moment, where technology is not just an enabler but a fundamental driver of success, reshaping how businesses operate in an increasingly digital world. With eCommerce continuing to dominate consumer
I'm thrilled to sit down with Zainab Hussain, a seasoned e-commerce strategist with a deep background in customer engagement and operations management. With years of experience helping businesses navigate the digital landscape, Zainab offers a unique perspective on how emerging technologies like AI
Overview of Black Friday and Cyber Monday In a striking display of consumer resilience, U.S. shoppers are gearing up to spend a staggering $80 billion during the Black Friday and Cyber Monday (BFCM) sales events, marking the unofficial start of the holiday shopping season. These annual retail
In an era where technology is reshaping every aspect of daily life, a surprising trend has emerged among UK consumers when it comes to customer service interactions, revealing a strong preference for human support over artificial intelligence. Despite the rapid advancements and widespread adoption
In an era where digital shopping is increasingly shaped by artificial intelligence, a staggering 71% of consumers express a desire for AI integration in their purchasing journey, according to Capgemini research. This growing reliance on AI-driven tools for product discovery and decision-making
Today, we’re thrilled to sit down with Zainab Hussain, a seasoned e-commerce strategist and retail expert with deep expertise in customer engagement and operations management. Zainab brings a wealth of knowledge about digital payment solutions and their impact on merchants and consumers alike. In
The Evolution of E-Commerce and AI’s Growing Role The e-commerce industry has become a cornerstone of global retail, with online sales accounting for a significant portion of consumer spending worldwide, reflecting exponential growth driven by increasing internet access, mobile device usage, and a
In a world where retail is no longer just about transactions but about creating tailored experiences and sustainable impact, a groundbreaking gathering in Gyeongju, North Gyeongsang Province, has set a new benchmark for the industry with its innovative approach. The APEC Retail Future-Tech Forum,
In a world increasingly driven by artificial intelligence, the landscape of digital transactions is undergoing a seismic shift, with autonomous agents—AI-powered software acting on behalf of individuals or businesses—emerging as key players in what is known as agentic commerce. This rapidly
Let me introduce Zainab Hussain, a seasoned e-commerce strategist with a deep understanding of customer engagement and operations management. With years of experience helping retailers navigate the complexities of online shopping trends, Zainab offers invaluable insights into the evolving world of
