A quiet revolution is underway in the eCommerce world, driven by advancements in artificial intelligence and the unyielding demand for seamless customer experiences. As businesses scramble to stay ahead, leadership becomes crucial—a single appointment can serve as a turning point. Enter Anil
Not long ago, shopping involved long lines, cluttered aisles, and the disappointment of a product being out of stock once finally reached. But in a world that's rapidly embracing virtual and augmented technologies, a revolution is underway. Consider this: Virtual Reality (VR) and Augmented Reality
The integration of artificial intelligence into various aspects of business operations has seen a marked increase, particularly within the banking sector. This shift is exemplified by Banco BPM's collaboration with Snowdrop to improve digital banking experiences through AI-driven transaction
Artificial intelligence is transforming diverse fields, and one area witnessing significant advancement is customer data engineering, a field crucial for managing and resolving vast amounts of customer data effectively. An outstanding development in this sphere is Chuck Data by Amperity, an AI
In today's rapidly evolving retail landscape, understanding customer experience metrics has become crucial for businesses aiming to reduce churn and drive growth. Our expert, Zainab Hussain, an accomplished e-commerce strategist, shares her insights on how companies can effectively measure and
In the business world of 2025, where customer engagement is the ultimate determinant of success, marketers are increasingly turning to hyper-personalization to meet consumer expectations. This approach transcends traditional personalization by employing advanced techniques to customize experiences
In the rapidly evolving world of AI-driven customer experience, Decagon has emerged as a significant player within a remarkably short time. Today, we're excited to explore the journey and insights of Decagon. We have with us Zainab Hussain, an esteemed e-commerce strategist. She offers a wealth of
In the rapidly evolving world of ecommerce, brands are constantly seeking innovative ways to engage consumers, who trust AI tools like ChatGPT and Gemini for shopping decisions. Zainab Hussain, an e-commerce strategist, joins us to shed light on how Pattern's new AI-powered tools are poised to
The ever-evolving landscape of artificial intelligence and international trade dynamics presents a compelling narrative for evaluating tech giants, with Alibaba standing prominently in the spotlight. Alibaba's strategic initiatives channel AI advancements and navigate complex trade environments,
In today's rapidly evolving technological landscape, the role of Artificial Intelligence (AI) is paramount, particularly within the e-commerce industry. As AI technology permeates various facets of business, a crucial question looms—are organizations poised to bridge the performance gap that
