In an era where digital shopping is increasingly shaped by artificial intelligence, a staggering 71% of consumers express a desire for AI integration in their purchasing journey, according to Capgemini research. This growing reliance on AI-driven tools for product discovery and decision-making
Today, we’re thrilled to sit down with Zainab Hussain, a seasoned e-commerce strategist and retail expert with deep expertise in customer engagement and operations management. Zainab brings a wealth of knowledge about digital payment solutions and their impact on merchants and consumers alike. In
The Evolution of E-Commerce and AI’s Growing Role The e-commerce industry has become a cornerstone of global retail, with online sales accounting for a significant portion of consumer spending worldwide, reflecting exponential growth driven by increasing internet access, mobile device usage, and a
In a world where retail is no longer just about transactions but about creating tailored experiences and sustainable impact, a groundbreaking gathering in Gyeongju, North Gyeongsang Province, has set a new benchmark for the industry with its innovative approach. The APEC Retail Future-Tech Forum,
In a world increasingly driven by artificial intelligence, the landscape of digital transactions is undergoing a seismic shift, with autonomous agents—AI-powered software acting on behalf of individuals or businesses—emerging as key players in what is known as agentic commerce. This rapidly
Let me introduce Zainab Hussain, a seasoned e-commerce strategist with a deep understanding of customer engagement and operations management. With years of experience helping retailers navigate the complexities of online shopping trends, Zainab offers invaluable insights into the evolving world of
In an era where the line between physical and digital experiences continues to blur, QR codes have emerged as a transformative tool, seamlessly connecting consumers with brands in ways that were once unimaginable, offering instant access to personalized content with a simple scan. Their resurgence
In an era where digital commerce often feels overwhelmed by impersonal algorithms and fleeting marketing tactics, a new player has emerged to challenge the status quo with a focus on authenticity and human connection. ShopMy, a curated commerce infrastructure company, has captured significant
In the fast-evolving world of retail technology, innovation often stumbles at the hurdle of scalability, leaving promising solutions stranded in pilot phases, while retailers globally grapple with fragmented systems that hinder the seamless integration of cutting-edge tools like AI and real-time
The Evolution of Delivery in Modern Retail The retail delivery landscape has undergone a seismic shift, moving from a backend logistical necessity to a pivotal customer touchpoint that can make or break brand perception. In today’s hyper-competitive market, the speed, transparency, and
