Machine learning (ML) and artificial intelligence (AI) are rapidly transforming the retail sector, driving major improvements in the way retailers operate and interact with customers. This article explores the myriad ways in which these technologies are making significant impacts on the industry.
In this interview, we sit down with Zainab Hussain, an e-commerce strategist with extensive experience in customer engagement and operations management, to discuss the exciting transformation of retail spaces and the incorporation of digital innovations. Our conversation covers the drivers behind
The integration of artificial intelligence (AI) technology into the retail industry is no longer a futuristic concept but a present-day reality. Major retail giants are collaborating with leading tech companies to implement AI solutions that promise to transform supply chain management, operational
Retail leaders in Australia are advocating for an unprecedented level of government support for the sector in the upcoming federal budget, a measure they believe is essential to bolster the sector amidst ongoing and multifaceted challenges. The Australian Retailers Association (ARA) and the
In today's competitive retail landscape, having a holistic understanding of your business operations is not just beneficial but essential. You may already have various sales channels operational, but merging these channels and insights can take your retail store from good to great.
Walmart has shifted into high gear to expand its same-day delivery capabilities, now reaching an impressive 93% of U.S. households, as revealed by its latest earnings release for Q4. This growth represents a significant jump from the 80% coverage reported in October 2023. The expansion highlights
In an era where consumer expectations are constantly evolving, Belk is embracing innovation and transforming its retail strategy by expanding its hybrid store concept. The traditional department store chain is opening two new outlets in North Carolina, specifically at Eastridge Mall in Gastonia and
The rise of online shopping has led to an increase in product returns, a challenge that significantly impacts retailers' profit margins. Addressing this issue is crucial, especially during peak shopping seasons like the holidays. Artificial intelligence (AI) offers innovative solutions to help
The increasing integration of mobile phones into various aspects of daily life has positioned them as indispensable tools in modern shopping experiences, signaling a transformative shift in consumer behaviors and retailer responses. Research from the "2025 Global Digital Shopping Index
The Vietnamese e-commerce sector is experiencing a rapid surge, driven by increased consumer spending, expanding digital economy, and evolving consumption patterns. Vietnam's e-commerce market has witnessed exponential growth with a significant impact on its economy. The gross merchandise
