The advent of artificial intelligence has already begun to reshape various industries, with retail and customer service standing out as sectors experiencing particularly rapid transformations. Central to this revolution is the rise of multimodal AI, a sophisticated form of artificial intelligence
In an era where data is paramount, global retailers are increasingly employing specialized data analytics services to gain the upper hand. Published by the Information Services Group (ISG), the 2024 ISG Provider Lens™ global Specialty Analytics Services report reveals that tailored analytics s
BGF Retail, a major player in South Korea's convenience store sector, has been actively incorporating advanced technologies to elevate operational efficiency and mitigate potential risks. Since 2022, the company has been leveraging UiPath's automation solutions, making significant strides
Weis Markets, a regional food retailer known for its comprehensive selection and customer service, is set to significantly enhance its category management capabilities through the deployment of SymphonyAI’s CINDE AI solution. This strategic move is aimed at leveraging advanced AI-based prescriptive
Central Retail Corporation Public Company Limited (CRC) is at the forefront of revolutionizing the retail and wholesale industry in Thailand. By significantly digitalizing its services and fostering deeper engagement with tourists, CRC is setting a new benchmark. This transformational journey is
The financial services landscape is undergoing a significant metamorphosis in 2024, driven by the potent forces of digital transformation and technological advancement. Financial institutions must now navigate a rapidly evolving environment where staying competitive means embracing innovative
