Retail is undergoing a profound transformation driven by the adoption of Generative Artificial Intelligence (GenAI). This advanced technology is revolutionizing how retailers handle transaction data, significantly boosting innovation, customer engagement, and profitability. The traditional view of
In an engaging conversation with cybersecurity expert Zainab Hussain, who brings extensive experience in e-commerce strategies and operations management, we delve into the unprecedented surge in ransomware attacks in the first quarter of 2025. The interview unpacks the intricacies of these cyber
In today's retail landscape, the synergy of people and processes enriched by AI promises transformative experiences for both customers and employees. Zainab Hussain, an expert e-commerce strategist, brings valuable insights into the latest AI-driven innovations in retail. How is AI enhancing
In a marketplace where brands jostle for attention, the question arises: How can a well-established cereal brand like Special K carve out a dominant position against escalating private label competition? The answer lies in the unexpected power of artificial intelligence (AI) to decode consumer
Short introduction Retail expert Zainab Hussain is an e-commerce strategist with extensive experience in customer engagement and operations management. In this interview, she delves into the groundbreaking collaboration between Les Mains Bleues and Li & Fung, shedding light on the innovative Trend
Cresta, a prominent AI platform for contact centers, has now become available on the Google Cloud Marketplace. This new development provides organizations with greater flexibility and cloud deployment options using Google Cloud. The initiative aims to simplify the procurement process for
