Carrefour Belgium has taken a significant stride into the future of retail by launching its third AI-powered micro-store. Located at the NATO Supreme Headquarters Allied Powers Europe (SHAPE) in Belgium, this revolutionary Carrefour BuyBye store operates with complete autonomy. The store offers a
Clerk Chat, an innovative customer experience platform, has entered a landmark partnership with Google, Verizon, T-Mobile, and AT&T to offer Rich Communication Services (RCS) messaging. This collaboration is noteworthy for its simultaneous rollout of verified RCS messaging across major U.S.
In the ever-evolving landscape of global ecommerce, industry statistics highlight significant expansion trends that underscore the increasing importance of digital commerce worldwide. Fueled by technological advancements and shifting consumer behaviors, major industry players are leading an
In this interview, we have the pleasure of discussing the recent acquisition of Convergence.ai by Salesforce with Zainab Hussain, an esteemed e-commerce strategist known for her expertise in customer engagement and operations management. Through her insightful perspective, we will explore how this
In an interconnected world where ecommerce is a driving force for business growth, navigating the intricacies of international trade has become paramount. With tariffs looming as potential disruptors, ecommerce leaders are strategizing on how to expand globally while maintaining profitability. This
In the ever-evolving landscape of e-commerce and retail marketing, Zainab Hussain stands out as a leading voice. With a deep understanding of customer engagement and operations management, she offers valuable insight into the shift towards partner-led marketing, as well as the successes and
