Amid persistent economic uncertainties like tariff pressures, retail giants Amazon and Walmart are determined to strengthen their market dominance by employing advanced technologies and expanding into new sectors. Both companies leverage artificial intelligence (AI) to enhance operational
As the retail landscape continues to evolve, the relationship between malls and retailers has undergone a significant transformation, moving from a competitive stance to one of strategic partnership. This metamorphosis is critical for navigating the contemporary retail challenges and sustaining
Today we have Zainab Hussain, an e-commerce strategist with experience in customer engagement and operations management, joining us to discuss the integration of SymphonyAI CINDE Connected Retail platform at K-VA-T Food Stores and its profound impact on their operations. Can you describe the
The impressive expansion of the U.S. secondhand apparel market has been propelled by a blend of shifting consumer preferences, especially among Gen Z and millennials, and advancements in AI technology. Reports and studies from leading resale platforms, such as ThredUp, reveal substantial growth and
The retail industry in South Africa is undergoing a significant transformation thanks to the rise of Group Purchasing Organizations (GPOs). These organizations provide a compelling alternative for independent retailers who face the constant challenge of competing with large retail chains. By
In this interview, we welcome Zainab Hussain, an e-commerce strategist with extensive experience in customer engagement and operations management. Today's discussion will revolve around the challenges and responses of retailers given the current economic uncertainties in 2025. We will delve