Store Management

Empowered Teams and Smart Tech Shape the Future of Retail
Operations & Management Empowered Teams and Smart Tech Shape the Future of Retail

The retail industry is undergoing a significant transformation, driven by the rapid advancement of technology and the indispensable role of frontline employees. The NRF 2025 event highlighted the critical importance of empowering field teams and leveraging smart technology to ensure retail success.

How Are Empowered Frontline Employees Shaping Retail's Future?
Tech & Innovation How Are Empowered Frontline Employees Shaping Retail's Future?

The retail industry is undergoing a significant transformation, driven by the integration of advanced technologies and the empowerment of frontline employees. Despite the rise of AI and automation, human employees remain the cornerstone of successful retail strategies. The National Retail

Revolutionizing Retail HR: Strategic Insights for the Future
Operations & Management Revolutionizing Retail HR: Strategic Insights for the Future

Retailers are standing at a crossroads in the ever-evolving landscape of human resources management, trying to navigate the challenges of high turnover rates, labor shortages, and an urgent need for digital transformation. With the competitive labor market adding pressure, HR leaders in retail are

AI Revolutionizes Retail Stock Management with Speed and Precision
Tech & Innovation AI Revolutionizes Retail Stock Management with Speed and Precision

In modern retail and eCommerce management, the implementation of Artificial Intelligence (AI) has revolutionized inventory tracking, bringing about substantial enhancements in both accuracy and speed. This innovative approach has redefined traditional inventory management practices, empowering

Can Michaels Sustain Success with Interim Leadership Amid CEO Search?
Operations & Management Can Michaels Sustain Success with Interim Leadership Amid CEO Search?

Michaels is currently navigating a significant leadership transition with the departure of former CEO Ashley Buchanan, who left to take the helm at Kohl's. In response, the company has appointed an interim leadership team comprising President Heather Bennett, Chief Financial Officer Perry

How Are Retailers Tackling the Growing Challenge of E-Commerce Returns?
E-Commerce How Are Retailers Tackling the Growing Challenge of E-Commerce Returns?

Retailers are grappling with increasing difficulties and costs associated with returns, a trend exacerbated by the growing volume of e-commerce transactions. According to the National Retail Federation (NRF), total returns in retail amounted to $743 billion in 2023, translating to $145 million in

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