The retail industry is undergoing a significant transformation, driven by the integration of advanced technologies and the empowerment of frontline employees. Despite the rise of AI and automation, human employees remain the cornerstone of successful retail strategies. The National Retail
Retailers are standing at a crossroads in the ever-evolving landscape of human resources management, trying to navigate the challenges of high turnover rates, labor shortages, and an urgent need for digital transformation. With the competitive labor market adding pressure, HR leaders in retail are
In modern retail and eCommerce management, the implementation of Artificial Intelligence (AI) has revolutionized inventory tracking, bringing about substantial enhancements in both accuracy and speed. This innovative approach has redefined traditional inventory management practices, empowering
Michaels is currently navigating a significant leadership transition with the departure of former CEO Ashley Buchanan, who left to take the helm at Kohl's. In response, the company has appointed an interim leadership team comprising President Heather Bennett, Chief Financial Officer Perry
Retailers are grappling with increasing difficulties and costs associated with returns, a trend exacerbated by the growing volume of e-commerce transactions. According to the National Retail Federation (NRF), total returns in retail amounted to $743 billion in 2023, translating to $145 million in
In a period marked by rapid technological advancements and significant economic adjustments, the retail industry in the U.S. has seen a dramatic increase in job cuts, as illustrated by a recent report from Challenger, Gray & Christmas. Job cuts in the retail sector spiked in December, surging
