Zainab Hussain, an esteemed e-commerce strategist known for her expertise in customer engagement and operations management, joins us today. Recently, Net Conversion was named the Media Agency of Record (AOR) for Southeastern Grocers (SEG), the parent company of Harveys Supermarket and Winn-Dixie.
Small and medium-sized businesses (SMBs) face significant challenges in offering a comprehensive digital shopping experience comparable to larger retailers. The rapid shift to online shopping driven by the pandemic has led consumers to expect an omnichannel approach that integrates both physical
The influence of zillennials—consumers born between 1991 and 1999—is proving to be a transformative force in the modern retail landscape. Known for their unique values and distinctive habits, this demographic is driving significant changes in how businesses approach brand engagement and
Our Retail expert, Zainab Hussain, is an e-commerce strategist with experience in customer engagement and operations management. With years of expertise in the evolving retail landscape, Zainab provides insightful strategies to drive customer loyalty and enhance profitability. Why do you believe
China's e-commerce giant JD.com has embarked on an expansion into the UK market with the trial launch of its self-operated retail platform, Joybuy, in the London area. Initially, Joybuy is catering to a select group of "seed" users while actively recruiting merchants. The platform offers a broad
Zainab Hussain, an e-commerce strategist specializing in customer engagement and operations management, is known for her innovative strategies in improving customer experience. In this engaging interview, she shares valuable insights on designing and implementing successful customer insights
