Loyalty

Fortifying Omnichannel Retail: EY's Five-Part Strategy for Success
E-Commerce Fortifying Omnichannel Retail: EY's Five-Part Strategy for Success

In the fallout from the pandemic, the term “omnichannel” seems both out of date and yet more vital than ever, according to a study from consulting firm EY. That clash has come as retailers have been hustling to adjust to pandemic swings like a renewed focus on e-commerce, then swiftly reimagining st

Future Trends in Retail Loyalty Programs: Personalization and Technology
Customer Engagement Future Trends in Retail Loyalty Programs: Personalization and Technology

The landscape of retail loyalty programs is undergoing a significant transformation, driven by advancements in technology and evolving consumer preferences. As we look towards 2025, several key trends are poised to shape the future of these programs, making them more personalized, convenient, and

How Is Tractor Supply Boosting Sales with Neighbor’s Club Loyalty?
Customer Engagement How Is Tractor Supply Boosting Sales with Neighbor’s Club Loyalty?

In an era where customer engagement is the driving force behind retail success, Tractor Supply has harnessed the power of its Neighbor’s Club loyalty program to stand out in the competitive landscape. By fostering deeper connections with customers and offering enticing rewards, the company has m

Can Kevin Plank Lead Under Armour to a Successful Turnaround?
E-Commerce Can Kevin Plank Lead Under Armour to a Successful Turnaround?

Kevin Plank, the charismatic founder and once-CEO of Under Armour, has returned to the helm of the company at a critical juncture. The organization is grappling with declining revenue, shifting consumer preferences, and fierce competition in the athletic apparel market. Despite a slight positive

AI Transforms Retail POS: Pricing, Loyalty, and Customer Experience
Tech & Innovation AI Transforms Retail POS: Pricing, Loyalty, and Customer Experience

The retail industry is undergoing a significant transformation with the integration of artificial intelligence (AI) into Point of Sale (POS) systems, revolutionizing how transactions are processed. Traditionally, POS systems were used primarily for transaction processing, but AI advancements have

How Will Tractor Supply and Field & Stream Enhance Outdoor Retail?
Operations & Management How Will Tractor Supply and Field & Stream Enhance Outdoor Retail?

In a bold move to expand its product lineup and tap into the outdoor retail market, Tractor Supply has announced a collaboration with Field & Stream. This partnership aims to offer an expanded range of hunting and outdoor products, both in stores and online. The revival of the Field

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