In an era where information is at everyone's fingertips, businesses increasingly seek efficient ways to captivate audiences and convey brand stories. The emergence of dynamic digital displays has heralded a new frontier in communication, combining cutting-edge technology with creative content
Meet Zainab Hussain, a seasoned expert in e-commerce strategy and customer engagement. With an accomplished background in operations management, Zainab offers a wealth of knowledge in enhancing business communication across digital platforms. Her insights into improving customer connections using
Imagine a bustling call center where agents are overwhelmed by customer complaints about connectivity disruptions. The $200 billion telecom industry is dealing with frustrating customer experiences and high churn rates. Enter Visual Agentic AI, a groundbreaking technology swiftly rewriting the
In the rapidly evolving digital landscape, personalization and efficiency in customer interactions have become critical components for enhancing user engagement and satisfaction. Airship, a leading cross-channel customer experience firm, has recently embraced this evolution by introducing two
Imagine a world where digital feedback transforms into interactive dialogues, sparking creativity across organizations. In an era driven by digital transformation, traditional communication channels struggle to meet escalating demands for robust dialogue tools that capture and analyze feedback
In the rapidly evolving landscape of ecommerce technology, one company, Rokt, stands out for its innovative use of AI and machine learning to enhance the relevancy of transactions. To delve into this further, we have the privilege of speaking with Zainab Hussain, a seasoned e-commerce strategist