As we explore the realm of customer experience and seamless integration, I’m thrilled to have Zainab Hussain, an e-commerce strategist with rich expertise in customer engagement and operations management, sharing her insights today. In this interview, we delve into the strategic partnership between
Imagine entering a digital store where your needs are anticipated and met with precision before you even ask. This isn't a futuristic dream but a reality brought by the integration of Artificial Intelligence (AI) into shopping, led by innovators like New Generation (New Gen). As AI platforms
In the ever-evolving world of advertising, a recent partnership between Koddi, a leader in retail and commerce media technology, and In-Store Marketplace (ISM) has shown significant promise for influencing in-store shopping behaviors. A statistic from eMarketer reveals that more than 80% of
The retail industry is at a critical juncture as technology continues to evolve rapidly, reshaping how consumers interact with shopping environments. Within this landscape, smart shopping carts are emerging as a significant innovation, combining cutting-edge technology with consumer demands for
In an era where technology transforms everyday experiences, a notable trend has emerged in the retail landscape of Asia-Pacific (APAC). A surge in artificial intelligence (AI) adoption among consumers is reshaping how they shop. This article delves into the dramatic increase, with 38% of APAC
In an era where financial transactions are increasingly digital, the need for robust fraud detection methods has never been more crucial. The integration of artificial intelligence (AI) into retail payment systems is transforming the landscape by significantly improving the identification of
