Innovation

How Can Extraordinary Hospitality Redefine Travel Retail Loyalty?
Customer Engagement How Can Extraordinary Hospitality Redefine Travel Retail Loyalty?

In a rapidly evolving market where global e-commerce is surging, the travel retail sector finds itself at a pivotal crossroads. Traditional methods of maintaining customer loyalty, primarily anchored in offering lower prices and duty-free shopping benefits, are increasingly proving ineffective. To

Guide for Retailers to Make Genuine Environmental Claims Released
Operations & Management Guide for Retailers to Make Genuine Environmental Claims Released

The National Retail Association has introduced the "Best Practice Guide for Environmental and Sustainability Claims," aimed at complementing the Australian Competition and Consumer Commission's (ACCC) existing guide, "Making Environmental Claims." This initiative is

How Will IKEA Preowned Impact Sustainable Shopping Trends?
E-Commerce How Will IKEA Preowned Impact Sustainable Shopping Trends?

IKEA, the renowned Swedish furniture retailer, is shifting the paradigm of sustainable shopping with its latest venture: IKEA Preowned. This innovative platform facilitates peer-to-peer sales of secondhand IKEA furniture, positioning the company as a frontrunner in eco-friendly retail solutions and

How Are AI Drones Revolutionizing Inventory Management at Ikea?
Operations & Management How Are AI Drones Revolutionizing Inventory Management at Ikea?

Ikea’s commitment to leveraging advanced technology for operational efficiency is vividly illustrated in its recent expansion of AI-powered drone deployments. Initially tested in Belgian retailers' Winterslag fulfillment center, these drones are set to be rolled out across multiple locations, s

Hudson's Bay Acquires Neiman Marcus, Leveraging AI for Future Growth
Operations & Management Hudson's Bay Acquires Neiman Marcus, Leveraging AI for Future Growth

The planned acquisition of Neiman Marcus Group (NMG) by Hudson's Bay Company (HBC) marks a significant transformation in the luxury retail landscape. Valued at $2.65 billion, this acquisition intends to merge historical giants under one corporate umbrella, promising to foster technological

How Is Target Using AI and Quantum Tech to Revolutionize Retail?
Tech & Innovation How Is Target Using AI and Quantum Tech to Revolutionize Retail?

The retail industry is undergoing a significant transformation as businesses strive to meet evolving consumer expectations and leverage cutting-edge technologies. Among the giants spearheading this revolution is Target, a household name in American retail. By adopting advanced AI and quantum

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