Innovation

Sugro Enhances E-Loyalty Scheme with New Compliance and Pre-Sell Features
Operations & Management Sugro Enhances E-Loyalty Scheme with New Compliance and Pre-Sell Features

In a significant move to streamline operations and enhance supply chain relationships, Sugro has introduced new updates to its e-loyalty scheme, including compliance and pre-sale features for retailers and suppliers. The initiative aims to provide digital advantages and improve the overall

Can UK Retailers Survive the Rise of International E-Commerce?
E-Commerce Can UK Retailers Survive the Rise of International E-Commerce?

The UK retail landscape is undergoing a significant transformation as consumers increasingly turn to international e-commerce platforms. With approximately 33% of UK consumers now frequently shopping from overseas online retailers, domestic businesses are under growing pressure to adapt. This trend

Transforming Retail: Leveraging AI for Efficiency and Customer Delight
Tech & Innovation Transforming Retail: Leveraging AI for Efficiency and Customer Delight

Artificial Intelligence (AI) is rapidly transforming various industries, with retail being one of the most impacted sectors. This technology promises a revolution not just in operational efficiency but also in enhancing customer experiences. By leveraging AI, retailers can gain an edge in

HYPER and Lumos Transform Retail DOOH with Advanced Audience Insights
Tech & Innovation HYPER and Lumos Transform Retail DOOH with Advanced Audience Insights

In a significant move set to reshape New Zealand's retail digital out-of-home (DOOH) landscape, HYPER, a prominent retail DOOH company, has announced a strategic integration with Lumos Intelligence, an expert in advanced audience analytics. This partnership stands to revolutionize how audience

Is Your Loyalty Program Ready to Meet 2025's Customer Demands?
Customer Engagement Is Your Loyalty Program Ready to Meet 2025's Customer Demands?

As we approach 2025, businesses must evolve their loyalty strategies to keep pace with the changing expectations and demands of their customers. Traditional loyalty programs that relied heavily on points and discounts are no longer sufficient to foster strong connections with today's savvy

Asda Pilots Self-Service Solutions to Enhance Customer Experience
Customer Engagement Asda Pilots Self-Service Solutions to Enhance Customer Experience

Asda is taking significant steps to improve the shopping experience for its customers by piloting innovative self-service solutions at its Ashton-under-Lyne store in Greater Manchester. The initiative includes a novel self-service returns drop box, allowing shoppers to scan their receipts and place

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