Innovation

AI Modernization: Essential to Overcome Legacy IT Limitations
Customer Engagement AI Modernization: Essential to Overcome Legacy IT Limitations

How many enterprises are suffering in silence from the weight of outdated technology? It's a question that resonates deeply in today's digital age where innovation is key to survival. With the relentless march of technological advancements, legacy systems have become oppressive barriers to growth,

Britannia and Google Launch AI Tool for Visually Impaired Shoppers
Tech & Innovation Britannia and Google Launch AI Tool for Visually Impaired Shoppers

In a groundbreaking development aimed at enhancing the retail experience for visually impaired shoppers, Britannia Industries, in collaboration with WPP and supported by Google Cloud's AI technology, has debuted Britannia A-Eye to provide a transformative shopping assistant experience. Leveraging

How Can Consumer Insights Transform Product Innovation?
Customer Engagement How Can Consumer Insights Transform Product Innovation?

In today's fast-paced e-commerce landscape, a strong innovation strategy fueled by consumer insights is crucial. We turn to Zainab Hussain, an e-commerce strategist celebrated for her deep understanding of customer engagement and operations management, to shed light on the significance of early

How Will Narvar's AI Transform Retail Fraud & Return Management?
Tech & Innovation How Will Narvar's AI Transform Retail Fraud & Return Management?

The phenomenon of online shopping has exploded, leading to an unprecedented increase in the volume of product returns. Industry estimates indicate that retail returns are expected to reach an astounding $1 trillion by the end of this year. While this surge in returns presents operational and

MoneyGram and Mastercard Partner to Enhance Global Money Transfers
E-Commerce MoneyGram and Mastercard Partner to Enhance Global Money Transfers

In an era where quick and secure financial transactions are paramount, MoneyGram and Mastercard have entered into a groundbreaking partnership aimed at revolutionizing digital money movement. This strategic collaboration is designed to enhance the speed, convenience, security, cost-effectiveness,

ANZ Retail Media Market Grows, Faces Measurement and Talent Issues
Tech & Innovation ANZ Retail Media Market Grows, Faces Measurement and Talent Issues

The latest ANZ Retail Media Report Card by Mars United Commerce marks significant progress in Australia and New Zealand's evolving retail media market, indicating a phase of maturity. This fourth edition of the report monitors the rapid growth of retail media networks in the region, focusing on

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