Talkdesk, a leader in the Contact Center as a Service (CCaaS) industry, has recently introduced its pioneering Autopilot solution, which is a generative AI-driven virtual assistant creatively tailored for the banking and retail sectors. This innovative and advanced tool integrates generative AI
Artificial Intelligence (AI) is transforming many industries, and the retail sector is no exception. In a groundbreaking move, Michael Kors has become the first retailer to deploy Mastercard's AI shopping assistant, The Shopping Muse, developed by Dynamic Yield. This next-generation retail
The rapid advancement of artificial intelligence (AI) is reshaping various sectors, with cybersecurity being one of the most impacted. As AI technologies evolve, they bring both opportunities and challenges to the cybersecurity landscape. This transformation is not only about enhancing defense
Wakefern Food Corporation, the largest retailer-owned cooperative of supermarkets in the U.S., has embarked on a significant technological initiative to revolutionize inventory management. By adopting Simbe Robotics' Tally AI system, Wakefern aims to enhance inventory accuracy and improve the
In today's rapidly evolving retail landscape, maintaining a seamless inventory across both physical stores and digital platforms can be a daunting challenge for companies. Target, a leading retail corporation, has made significant strides in addressing this challenge by employing an innovative
The retail landscape is undergoing a significant transformation, driven by advancements in AI and data analytics. These technological innovations are reshaping customer experiences and store operations in profound ways, promising an optimized and seamless shopping journey. Among the key drivers of
