As retail continues to evolve with the digital age, click-and-collect, or buy online, pick-up in store (BOPIS), has emerged as an appealing alternative for both shoppers and retailers. This model is especially advantageous due to its cost-effective nature, particularly in terms of fulfilling orders
As we move towards 2024, a remarkable shift is occurring in the realm of artificial intelligence (AI), especially within the retail sector. AI-powered assistants, or agents, are being lauded as the next significant breakthrough in enhancing shopping experiences for both consumers and brands. This
The retail landscape is undergoing a significant transformation as consumer behavior shifts from traditional shopping methods to a hybrid model that combines online and physical store experiences. This evolution, often referred to as Retail 2.0, is driven by advancements in technology and changing
The rise of online shopping in the past decade has drastically reshaped the retail industry, leading to significant store closures and casting doubts over the viability of traditional retail malls and high streets. Increasingly, however, there's a notable shift back towards brick-and-mortar
Retailers nationwide are ringing in the new year grappling with prevailing concerns about theft and merchandise loss. The National Retail Federation (NRF) recently illuminated this issue in a broad survey of loss prevention and security executives from 164 mid to large-sized retailers. A
Infinite Reality has recently announced its acquisition of Obsess, a platform renowned for creating interactive 3D digital stores and AI-powered virtual experiences, a move aimed at significantly enhancing customer engagement. This acquisition is particularly noteworthy as it follows Infinite