In the ever-evolving landscape of global ecommerce, industry statistics highlight significant expansion trends that underscore the increasing importance of digital commerce worldwide. Fueled by technological advancements and shifting consumer behaviors, major industry players are leading an
In this interview, we have the pleasure of discussing the recent acquisition of Convergence.ai by Salesforce with Zainab Hussain, an esteemed e-commerce strategist known for her expertise in customer engagement and operations management. Through her insightful perspective, we will explore how this
In an interconnected world where ecommerce is a driving force for business growth, navigating the intricacies of international trade has become paramount. With tariffs looming as potential disruptors, ecommerce leaders are strategizing on how to expand globally while maintaining profitability. This
Press Ganey Forsta, a leader in experience measurement and analytics, has acquired InMoment, a company known for its cutting-edge customer experience technology. This strategic acquisition aims to blend the capabilities of both organizations to improve experience technology by integrating employee,
In the ever-evolving landscape of e-commerce and retail marketing, Zainab Hussain stands out as a leading voice. With a deep understanding of customer engagement and operations management, she offers valuable insight into the shift towards partner-led marketing, as well as the successes and
In a decisive move to enhance the checkout experience at convenience stores, PAR Retail has acquired GoSkip from Standard AI, marking a pivotal moment in both companies' strategic directions. GoSkip, a leader in self-service checkout technology, has been a staple in various convenience stores,
