Customer Analytics

How Can AI Revolutionize Retail Hiring and CX Strategy?
Customer Engagement How Can AI Revolutionize Retail Hiring and CX Strategy?

In today's fast-paced retail environment, Zainab Hussain stands out as a leading e-commerce strategist focusing on customer engagement and operations management. With her extensive experience, Zainab shares invaluable insights into how artificial intelligence reshapes the retail industry's

Revolutionizing Retail: The Optimizely and Commercetools Alliance
Tech & Innovation Revolutionizing Retail: The Optimizely and Commercetools Alliance

Retail technology is undergoing a rapid transformation. Imagine a frustrated marketer struggling with lengthy development cycles, missing out on countless opportunities to engage consumers in today’s dynamic landscape. What if there were a way to alleviate this frustration, granting marketers

Kyle Stainer Joins Logicbroker as VP to Innovate Commerce Solutions
E-Commerce Kyle Stainer Joins Logicbroker as VP to Innovate Commerce Solutions

In a rapidly evolving digital commerce landscape, a crucial question emerges: how will enterprises navigate the complexities of modern retail strategies amid innovation demands? The answer may lie in strategic leadership shifts, as evidenced by Kyle Stainer’s appointment as VP at Logicbroker. His

AI-Powered Communication Platforms – A Review
Customer Engagement AI-Powered Communication Platforms – A Review

In today's rapidly evolving digital landscape, businesses seek transformative technologies to enhance communication, facing the challenge of maintaining data security while ensuring efficient customer interactions globally. This demand drives the integration of AI-powered communication platforms,

Concentrix Unveils iX Hero to Transform Customer Service
Customer Engagement Concentrix Unveils iX Hero to Transform Customer Service

In today's interview, we delve into the transformative world of customer experience technology with Zainab Hussain, an esteemed e-commerce strategist. Known for her expertise in customer engagement and operations management, Zainab provides us with valuable insights into the launch of iX Hero by

Unlocking Customer Insight: Data Axle's ProfileFuse Launch
Tech & Innovation Unlocking Customer Insight: Data Axle's ProfileFuse Launch

In a landscape where precision in customer engagement dictates market leadership, the unveiling of ProfileFuse by Data Axle signifies a monumental shift. This groundbreaking solution strategically integrates consumer and business profiles, offering companies a robust platform for unlocking

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