Customer Analytics

UK Retail Footfall Rises in July with Event-Driven Boost
Tech & Innovation UK Retail Footfall Rises in July with Event-Driven Boost

Market Snapshot: Unpacking July's Retail Revival In a retail landscape still navigating economic headwinds, July has emerged as a beacon of cautious optimism for UK retailers, with footfall data revealing a subtle yet significant uptick in shopper activity. A modest 0.5% year-on-year increase

Connected TV Advertising – Review
Customer Engagement Connected TV Advertising – Review

Imagine a world where every advertisement on your streaming device feels tailored just for you, driving not just awareness but actual purchases with a single click, as Connected TV (CTV) advertising has turned this vision into reality. This innovative approach is revolutionizing how brands connect

Kustomer Secures $30M to Revolutionize AI-Native CX
Customer Engagement Kustomer Secures $30M to Revolutionize AI-Native CX

In an era where customer expectations are at an all-time high, with 73% of consumers demanding personalized and instantaneous support across digital channels, the customer experience (CX) landscape is undergoing a profound transformation. This market analysis dives into the recent $30 million

AI Transforms Malaysian Shopping Trends in Adyen Report 2025
Tech & Innovation AI Transforms Malaysian Shopping Trends in Adyen Report 2025

Welcome to an insightful conversation with Zainab Hussain, a renowned e-commerce strategist with deep expertise in customer engagement and operations management. With years of experience in retail technology, Zainab has a unique perspective on how digital tools and consumer behaviors are shaping

MySize Unveils NaizGPT: AI Revolution in Retail Analytics
Tech & Innovation MySize Unveils NaizGPT: AI Revolution in Retail Analytics

What if retail data could speak directly to teams, answering questions as easily as a colleague might? In 2025, the retail industry faces mounting challenges with high return rates and sizing issues costing billions annually, and MySize Inc., a NASDAQ-listed leader in AI-powered solutions, has

How Are Retailers Revolutionizing Shopping with AI in 2025?
Tech & Innovation How Are Retailers Revolutionizing Shopping with AI in 2025?

The retail industry stands on the brink of a transformative era, where artificial intelligence (AI) is not just an add-on but a core driver of shopping experiences. Imagine walking into a store where cameras instantly analyze your preferences, or clicking a button during a TV show to buy a featured

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