Customer Analytics

How is the Retail Sector Adapting to Economic Challenges in 2025?
Customer Engagement How is the Retail Sector Adapting to Economic Challenges in 2025?

The retail industry is currently facing a landscape marked by challenging economic conditions and fundamental shifts in consumer behavior. Retailers are finding innovative strategies to navigate economic pressures while embracing digital transformation and building resilience. This article delves

Are Consumers Willing to Pay More for Sustainability in Retail?
Customer Engagement Are Consumers Willing to Pay More for Sustainability in Retail?

In this interview, we are speaking with Zainab Hussain, an e-commerce strategist with deep experience in customer engagement and operations management. We'll discuss consumers' willingness to pay for sustainable products, barriers they face, and the role of technology in promoting

Is Self-Indulgence the New Trend in Travel Retail Post-Pandemic?
Customer Engagement Is Self-Indulgence the New Trend in Travel Retail Post-Pandemic?

Today, we are joined by Zainab Hussain, an e-commerce strategist with experience in customer engagement and operations management. She will share her insights on the self-purchasing trend in travel retail, as highlighted by the latest M1nd-set research. What prompted M1nd-set to conduct research on

Has the Retail Industry Fully Recovered from the COVID-19 Pandemic?
Customer Engagement Has the Retail Industry Fully Recovered from the COVID-19 Pandemic?

In this interview, we are speaking with Zainab Hussain, an experienced e-commerce strategist with expertise in customer engagement and operations management. The discussion will delve into the retail industry's reaction to the COVID-19 pandemic, changes in shopping behavior, and the ongoing

Top Retail Analytics Tools Transforming Retail Strategies for 2025
Tech & Innovation Top Retail Analytics Tools Transforming Retail Strategies for 2025

Retail analytics has undergone a significant transformation, moving from intuition-based decisions to data-driven strategies. At the core of this shift are sophisticated retail analytics tools that empower retailers to make precise and insightful decisions, ensuring they remain competitive and

K-VA-T Enhances Retail Operations With SymphonyAI CINDE Platform
Tech & Innovation K-VA-T Enhances Retail Operations With SymphonyAI CINDE Platform

Today we have Zainab Hussain, an e-commerce strategist with experience in customer engagement and operations management, joining us to discuss the integration of SymphonyAI CINDE Connected Retail platform at K-VA-T Food Stores and its profound impact on their operations. Can you describe the

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