In a rapidly evolving digital commerce landscape, a crucial question emerges: how will enterprises navigate the complexities of modern retail strategies amid innovation demands? The answer may lie in strategic leadership shifts, as evidenced by Kyle Stainer’s appointment as VP at Logicbroker. His a
In today's rapidly evolving digital landscape, businesses seek transformative technologies to enhance communication, facing the challenge of maintaining data security while ensuring efficient customer interactions globally. This demand drives the integration of AI-powered communication
In today's interview, we delve into the transformative world of customer experience technology with Zainab Hussain, an esteemed e-commerce strategist. Known for her expertise in customer engagement and operations management, Zainab provides us with valuable insights into the launch of iX Hero
In a landscape where precision in customer engagement dictates market leadership, the unveiling of ProfileFuse by Data Axle signifies a monumental shift. This groundbreaking solution strategically integrates consumer and business profiles, offering companies a robust platform for unlocking
In a world where startups and established businesses alike seek innovative ways to excel in customer service, Zainab Hussain, a renowned e-commerce strategist, shares insights into the essential elements of contact center solutions. Today, we delve into Alorica's CX2GO, an enterprising
In today's fast-paced eCommerce environment, delivering personalized experiences while managing costs is a challenge many businesses face. As companies strive to meet consumer expectations, leveraging technology becomes crucial, especially with the integration of emotional intelligence into AI
