Customer Analytics

How Does Segment Harmony Drive Business Growth?
Customer Engagement How Does Segment Harmony Drive Business Growth?

In today's rapidly changing retail landscape, a deep understanding of customer segments and their unique needs is crucial. Zainab Hussain, an e-commerce strategist renowned for her expertise in customer engagement and operations management, shares insights into managing diverse customer bases

BILDIT Wins FutureMACH Award for AI-Driven eCommerce Innovation
Tech & Innovation BILDIT Wins FutureMACH Award for AI-Driven eCommerce Innovation

The recent recognition of BILDIT at the MACH Alliance's North American FutureMACH Pitch Day has solidified the pivotal role of AI-driven personalization in reshaping eCommerce. As businesses increasingly turn to technology to refine consumer interactions, this analysis delves into BILDIT’s

Retail Intelligence AI Platform – Review
Tech & Innovation Retail Intelligence AI Platform – Review

In a rapidly changing retail landscape, staying ahead of the competition demands cutting-edge technology and precise data analytics. Today, stores and brands are turning to Retail Intelligence AI platforms to redefine how they understand and engage with consumers. Platforms like Storesight are

Is Test Drive Live Revolutionizing Online Shopping Channels?
Tech & Innovation Is Test Drive Live Revolutionizing Online Shopping Channels?

In the ever-evolving landscape of media and entertainment, Test Drive Live stands out as an innovative approach to shopping channels. Zainab Hussain, an expert in e-commerce strategy and customer engagement, shares her insights into how Test Drive Live is transforming consumer shopping experiences.

Can Sendbird's New CMO Drive Their AI Platform Success?
Customer Engagement Can Sendbird's New CMO Drive Their AI Platform Success?

Zainab Hussain stands out as a leading figure in e-commerce strategy, known for her deep expertise in customer engagement and operations management. Her notable track record in the retail sector offers invaluable insights into the evolving landscape of marketing communications. As platforms shift

Trend Analysis: E-Commerce Localization Strategies
Customer Engagement Trend Analysis: E-Commerce Localization Strategies

In a world where online shopping is the norm, e-commerce has revolutionized the way consumers interact with brands. Yet, despite its staggering growth, one factor remains pivotal for global success: localization. A compelling study shows that more than half of shoppers abandon purchases on

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