Customer Analytics

How Will 2026 Consumer Trends Shape Unbreakable Loyalty?
Customer Engagement How Will 2026 Consumer Trends Shape Unbreakable Loyalty?

Welcome to an insightful conversation with Zainab Hussain, a seasoned e-commerce strategist and retail expert with a deep understanding of customer engagement and operations management. With years of experience helping CPG brands navigate evolving consumer landscapes, Zainab offers a unique

Are Silent Sufferers Undermining Your Customer Metrics?
Customer Engagement Are Silent Sufferers Undermining Your Customer Metrics?

Welcome to an eye-opening conversation with Zainab Hussain, a renowned e-commerce strategist and retail expert with a wealth of experience in customer engagement and operations management. With a keen eye for the nuances of customer experience, Zainab has spent years uncovering the hidden

How Does Build in Amsterdam Master Multi-Channel Branding?
E-Commerce How Does Build in Amsterdam Master Multi-Channel Branding?

As consumer shopping habits continue to evolve in a fragmented digital landscape, few understand the art of multi-channel brand building as well as Zainab Hussain. With years of experience as an e-commerce strategist, Zainab has helped countless brands create seamless online and offline experiences

NRF Forecasts Historic $1 Trillion Holiday Shopping Season
Customer Engagement NRF Forecasts Historic $1 Trillion Holiday Shopping Season

Overview of the U.S. Holiday Retail Landscape The holiday season stands as a cornerstone of the U.S. retail industry, driving nearly 19% of annual retail revenue and serving as a critical barometer for economic health, while consumer spending accounts for approximately 70% of the nation's GDP. The

How to Handle Disrespect From Customers Effectively?
Customer Engagement How to Handle Disrespect From Customers Effectively?

I'm thrilled to sit down with Zainab Hussain, a seasoned e-commerce strategist and retail expert with a wealth of experience in customer engagement and operations management. With her deep understanding of the challenges service professionals face, Zainab offers invaluable insights into navigating

How Is US Foods Driving Growth with AI and Automation?
Tech & Innovation How Is US Foods Driving Growth with AI and Automation?

Market Context: Navigating Challenges with Technological Innovation In an industry as competitive and margin-tight as food distribution, standing out requires more than just scale—it demands innovation. US Foods, a titan among American food distributors, has reported a striking 4.8% year-over-year

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