Setting the Stage for a Retail Revolution The e-commerce landscape is undergoing a seismic shift, with global online sales projected to surpass $7 trillion annually in the coming years, driven by increasingly sophisticated technologies. At the heart of this transformation lies agentic AI, a
Welcome to an insightful conversation with Zainab Hussain, a seasoned e-commerce strategist with extensive experience in customer engagement and operations management. With a deep understanding of how technology is reshaping retail, Zainab offers a unique perspective on the transformative power of
In a landscape where consumer expectations evolve at breakneck speed, the consumer goods industry stands at a critical juncture with artificial intelligence (AI) emerging as a game-changer that could redefine operational efficiency. A staggering 62% of IT and quality leaders in this sector are
In an era where e-commerce giants promise same-day delivery and customers expect flawless tracking at every step, the logistics industry faces unprecedented pressure to optimize operations. Parcel shipping, once a mundane backend process, now stands at the forefront of business strategy, with
Introduction to the Review The consumer goods (CG) sector stands at a pivotal moment where technology is reshaping the very fabric of market dynamics, with Artificial Intelligence (AI) emerging as a game-changer in addressing persistent challenges like consumer uncertainty and operational
Imagine a world where a digital assistant doesn’t just respond to commands but proactively makes decisions, manages complex tasks, and even anticipates needs before they’re expressed. This is the transformative potential of agentic AI, an advanced form of artificial intelligence designed to operate
