Press Ganey Forsta, a leader in experience measurement and analytics, has acquired InMoment, a company known for its cutting-edge customer experience technology. This strategic acquisition aims to blend the capabilities of both organizations to improve experience technology by integrating employee,
The Analytics Unite event in Chicago has brought together top leaders and innovators from consumer-packaged goods (CPG) and retail sectors to explore how companies can master omnichannel excellence. With prominent figures from PepsiCo, Mead Johnson Nutrition, and Schnuck Markets in attendance, the
In an era where consumer engagement is paramount, the proliferation of AI-driven personalized advertising is reshaping how brands connect with audiences. This transformation is rooted in the use of sophisticated algorithms and vast data sets to tailor advertising experiences to individual
Amplitude, a prominent digital analytics platform, has formed a strategic collaboration with Amazon Web Services (AWS) aimed at leveraging customer data to enhance user experiences. This alliance harnesses AWS’s extensive global scale and robust infrastructure to support industries such as retail,
In the dynamic world of e-commerce, where personalization and efficiency are essential, Zainab Hussain stands at the forefront as a strategist in customer engagement and operations management. Today, we discuss the revolutionary Sales Ambassador™ by Eyekandy, a digital initiative promising to
In the face of mounting economic uncertainties, modern retailers find themselves grappling with the substantial challenge of preserving cash flow amidst escalating global tariffs and inflationary pressures. These financial hurdles highlight the limitations inherent in traditional shrink management
