Market Context: Navigating Challenges with Technological Innovation In an industry as competitive and margin-tight as food distribution, standing out requires more than just scale—it demands innovation. US Foods, a titan among American food distributors, has reported a striking 4.8% year-over-year
As an e-commerce strategist with a wealth of experience in customer engagement and operations management, Zainab Hussain brings a unique perspective to the evolving landscape of customer experience (CX). With AI reshaping contact centers and redefining service delivery, Zainab offers deep insights
In the fast-paced world of retail, where customer expectations soar and operational margins tighten, technology has emerged as a critical lifeline for businesses striving to stay competitive. With global retail sales reaching trillions annually, the industry faces immense pressure to deliver goods
In a world where supply chain disruptions can cost businesses billions and leave customers frustrated with delayed deliveries, a new technological frontier is emerging to tackle these challenges head-on. Agentic AI, an advanced form of artificial intelligence capable of autonomous decision-making,
In the fast-paced world of retail, where customer expectations soar and supply chains grow increasingly complex, a staggering number of businesses grapple with a silent profit killer: inventory inaccuracy. This pervasive issue, often overlooked amid the rush of daily operations, can disrupt
Setting the Stage for Retail Transformation In the fast-paced world of retail, where precision and speed are critical to success, inventory management remains a persistent challenge, costing businesses billions annually in lost sales and inefficiencies due to errors. The retail sector is at a
