Automation

Why Is Your AI Marketing Strategy Failing and How to Fix It?
Customer Engagement Why Is Your AI Marketing Strategy Failing and How to Fix It?

Artificial Intelligence (AI) holds transformative potential for marketing, promising to revolutionize how brands connect with consumers, yet many companies are struggling to see the expected results from their investments. According to IDC’s Worldwide Artificial Intelligence Spending Guide, the

AI-Driven Retail Innovation – Review
Tech & Innovation AI-Driven Retail Innovation – Review

Imagine walking into a grocery store where every shelf is stocked precisely with items you’re likely to buy, prices adjust dynamically to stay competitive, and your online order is ready for pickup in under two hours. This isn’t a distant dream but a reality shaped by artificial intelligence (AI)

How Does Automated Call Monitoring Boost Customer Experience?
Customer Engagement How Does Automated Call Monitoring Boost Customer Experience?

Today, we’re thrilled to sit down with Zainab Hussain, a seasoned e-commerce strategist and retail expert with a deep background in customer engagement and operations management. With years of experience in leveraging technology to enhance customer interactions, Zainab has become a go-to voice in

AI-Driven Empathy Metrics – Review
Customer Engagement AI-Driven Empathy Metrics – Review

Imagine a customer service interaction where a chatbot not only resolves a technical issue in seconds but also detects frustration in a user's tone, offering a compassionate response that turns dissatisfaction into loyalty. This scenario, once a distant dream, is now a tangible reality thanks to

How Is Technology Transforming CPG and Retail in 2025?
Tech & Innovation How Is Technology Transforming CPG and Retail in 2025?

What if the everyday items on store shelves, from toothpaste to soda, were crafted not just by human hands but by algorithms and robotic precision? In today's fast-evolving world, technology is no longer a mere support system in the Consumer Packaged Goods (CPG) and retail sectors—it's the driving

How Genstore Became #1 on Product Hunt with AI Innovation
E-Commerce How Genstore Became #1 on Product Hunt with AI Innovation

As an e-commerce strategist with a deep focus on customer engagement and operations management, Zainab Hussain has spent years helping businesses navigate the digital marketplace. Today, she joins us to share insights on Genstore, an innovative AI-native e-commerce platform that’s making waves for

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