Companies globally are increasingly pursuing artificial intelligence (AI) solutions to enhance their operations and customer experiences, yet many face critical roadblocks, particularly with fragmented and inaccurate customer data. Recent reports indicate 78% of global firms find themselves
What if understanding human emotions within media could significantly amplify advertising success, elevating campaigns to unprecedented levels? In today's rapidly evolving digital landscape, where capturing genuine audience attention is increasingly complex, advertisers face palpable challenges
A new survey by Vida reveals a significant shift in small and mid-sized businesses (SMBs) adopting AI-powered voice agents. The nationwide survey highlights that businesses incorporating AI voice solutions report enhanced revenue, improved customer engagement, and a stronger market position as
In today's rapidly evolving retail landscape, Amazon remains a dominant force, navigating challenges such as tariffs and fulfillment intricacies while consistently driving growth. Joining us today is Zainab Hussain, an e-commerce strategist experienced in customer engagement and operations
Our Retail expert, Zainab Hussain, is an e-commerce strategist with a wealth of experience in customer engagement and operations management. Today, she shares her insights on Lowe’s innovative new AI tool, the Mylow Companion, and reflects on its transformative impact on the retail landscape. Who
In today's rapidly evolving digital landscape, maintaining an exceptional customer experience (CX) is pivotal for any business. Artificial Intelligence (AI) has emerged as a game changer, offering unprecedented solutions for improving CX. As more organizations strive to incorporate AI into their
